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Carter's

Designs, manufactures, and retails children's apparel

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeQuébec City, QC, CanadaNo salary listedIn-person

About the Job

Requirements

  • Demonstrated leadership, supervision, and customer-engagement skills.
  • Effective and professional verbal and written communication skills.
  • Computer and technology skills, including Outlook, Excel, and web browsing.
  • At least 1 year of retail management or related experience.
  • A high-school diploma.
  • Ability to lift 40 pounds as needed and frequently bend, squat, stretch, push, and pull.
  • Ability to stand or walk for extended periods and climb a ladder.
  • Availability for schedules that may include days, nights, weekends, and holidays, with at least two closing shifts per week.

Responsibilities

  • Implement workforce management to ensure strong customer attention on the sales floor.
  • Welcome customers and assist them with product styles, features, and benefits.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Consistently model service standards and the omnichannel experience while training others for success.
  • Analyze business performance, take action to improve results, and communicate and drive key performance indicators with the team.
  • Assist the store manager in building and retaining a successful store team by participating in recruiting, hiring, training, and team development.
  • Recognize exceptional performance and redirect employees as needed.
  • Plan, track, analyze, and report task completion and financial results using company tools.
  • Partner with the store manager to plan and implement merchandising standards, promotional planning, markdown implementation, and product placement.
  • Build customer loyalty through company-sponsored programs.
  • Reduce loss through consistent customer service, education, and operational controls.

About the Company

Carter's

Designs, manufactures, and retails children's apparel

Carter's designs, manufactures, and sells children's clothing and accessories. The brand serves families with young children through a large online store and physical retail locations, plus partnerships with other retailers. Its products range from everyday essentials to special-occasion outfits, focusing on quality, comfort, and affordability. Products are sold directly to consumers via the website and stores, with additional distribution through retailers. Carter's differentiates itself with a steady reputation for durable, affordable children’s wear, a commitment to inclusive workplaces, and sustainable practices such as the use of organic fabrics. The company aims to make stylish, practical clothing accessible to a broad audience while prioritizing employee culture and environmental responsibility.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1865

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