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Nike

Designs and sells athletic shoes and apparel

Team Lead/Lead

Retail Store ManagementPosted on Nov 10
Full-timeBrescia, Province of Brescia, ItalyIn-person

About the Job

Requirements

  • More than two years of retail experience.
  • Passion for Nike and/or sports.
  • Ability to use professional language.
  • Strong focus on the team and customers.
  • Organizational skills and ability to prioritize tasks.
  • Proactivity, open-mindedness, and motivation.
  • Flexibility to work shifts and weekends.

Responsibilities

  • Use customer-service skills to provide customers with a high-quality brand experience.
  • Coordinate, instruct, and motivate employees in the assigned area and maintain a positive work atmosphere.
  • Support daily management of the assigned area to achieve sales goals, including digital services, visual merchandising, the sales floor, and promotional campaigns.
  • Identify and resolve problems together with store management.
  • Represent the Nike brand in its initiatives.
  • Ensure the store complies with Nike standards and guidelines.
  • Support the team in efficient product receipt and inventory accuracy in line with visual presentation standards.
  • Maintain smooth inventory processes, replenish the sales floor, keep it presentable, and meet brand standards.
  • Work with department Leads who oversee product receipt and visual presentation, and take responsibility for executing visual merchandising.
  • Ensure monthly launch initiatives are timely and provide regular feedback.
  • Use reporting tools with department Coaches to make commercial decisions.
  • Lead by example to maintain accurate inventory and fulfill digital orders.
  • Ensure the team provides athletes with a high-quality experience.
  • Work with Coaches to plan team participation in Nike Community Ambassador activities.
  • Work with store management on hiring processes, including onboarding.
  • Work with store Coaches to implement store programming, including availability, distribution, and shipping.
  • Work with the store team to promote and maintain a positive Nike culture.
  • Lead by example, assist customers on the sales floor, and shape the customer journey.
  • Provide the team with resources and knowledge for customer service, including digital service opportunities.
  • Complete specific training and share its completion with individual athlete support services.
  • Use data and analytical tools to provide insights and partner with store management on continuous improvement.

About the Company

Nike

Designs and sells athletic shoes and apparel

Nike designs and sells athletic footwear, apparel, equipment, and accessories for sports and everyday use. The group includes the Nike and Jordan brands and its owned subsidiary Converse, with products ranging from running shoes and basketball footwear to training clothing and casual sneakers. Most finished products are made by independent contract manufacturers, while Nike develops materials, cushioning systems, and product designs. It earns revenue by selling to wholesale customers and through its own stores and digital channels, with additional licensing arrangements for its brands. Nike began in 1964 as Blue Ribbon Sports and is headquartered near Beaverton, Oregon.

Company size
10,001+
Company stage
IPO
Headquarters
Beaverton, OR
Founded
1964

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