Manager Small Business Account Management - Spanish

About the Role

As a Manager, SMB Account Management (Spanish), you will lead the charge in expanding and retaining Motive’s footprint across Spanish-speaking SMB customer accounts, representing a key engine of our global revenue. Our technology solutions create efficiencies and drive revenue growth for businesses across the physical economy trucking, freight & logistics, construction, oil and gas, field services, and local delivery.

We are looking for a bilingual, results oriented sales leader with native or full professional proficiency in Spanish and English. In this role, you will scale and mentor a high velocity team of SMB Account Managers dedicated to Spanish speaking accounts, driving them to exceed monthly and quarterly revenue targets through renewals, upsells, and cross-sells. While this role is primarily remote, you will oversee day-to-day operations and should be open to occasional travel to one of our regional hubs (Islamabad or Lahore).

What You’ll Do

• Drive Revenue & Retention: Lead, mentor, and scale a team of Spanish-speaking SMB Account Managers focused on expanding and retaining existing customer accounts across target Spanish-speaking markets.
• Pipeline & KPI Governance: Establish pipeline targets, outbound touchpoint metrics, and inbound response SLAs, driving strict accountability and operational excellence.
• Culturally Nuanced Execution: Adapt Motive’s global sales playbook to align with regional communication styles, business etiquette, and buyer behavior in Spanish-speaking markets.
• Sales Coaching: Conduct regular call reviews (in Spanish) and coaching sessions to elevate pitch quality, value-based selling, objection handling, and fast closing cycles standard in SMB accounts.
• Forecasting & Visibility: Manage disciplined pipeline hygiene within Salesforce/CRM, providing leadership with reliable, data-backed revenue forecasts, risk analysis, and growth opportunities.
• Portfolio Expansion: Champion Motive’s full suite of products (Vehicle Gateway, AI Dashcams, Motive Card, and emerging software tools) to maximize customer lifetime value (LTV).
• Deal Support: Step into high-stakes negotiations, customer reviews, and product demonstrations in Spanish to help close high-value or complex opportunities.
• Cross-Functional Collaboration: Partner closely with Sales Operations, Enablement, and Product Marketing to localize training materials, CRM workflows, and campaign collateral.

What We’re Looking For

• Language Fluency: Native or bilingual professional proficiency (C1/C2 level) in both Spanish and English, with exceptional written and verbal negotiation skills in both languages.
• Sales Experience: 4+ years of B2B sales/account management experience, ideally selling into North American (US/Mexico) Hispanic markets, Latin America, or Spain.
• Leadership Track Record: 2+ years of experience leading, coaching, or mentoring sales or account management teams within a fast-paced SaaS, telematics, or tech-enabled environment.
• SMB Velocity: Proven ability to manage high-volume, short-sales-cycle pipelines while maintaining strong renewal and expansion rates.
• Operational Discipline: Deep understanding of CRM workflows (Salesforce preferred), pipeline hygiene, and data-driven sales management.
• Ownership Mindset: Highly autonomous and adaptable, with the ability to build structure and scale regional operations within a rapidly evolving environment.