Vice President of Enterprise Acceleration - Enterprise Acceleration

Location

This role can be based in Boston, MA or Santa Barbara, CA. 

The Role

Sonos is hiring a Vice President of Enterprise Acceleration to lead our global enterprise technology organization at a pivotal moment. This is an engineering-led executive role, not solely a traditional IT operations position. Enterprise Acceleration sits in the company’s Customer organization, alongside Direct to Consumer (DTC), Customer Experience, and Partnerships, and reports directly to the Chief Operating Officer.

We are looking for a leader with a strong engineering and platform development background who has personally led AI-enabled transformation from concept into production. This leader will reshape how enterprise technology is designed, built, and operated: reimagining business workflows, moving manual processes to intelligent automation, and delivering measurable improvements in customer experience, capacity, speed, and growth. They will maintain a strong public-company security posture and own the systems supporting commerce, customer service, supply chain, finance, and revenue, as well as the data and infrastructure beneath them.

Sonos’ strategy is clear: Sonos is the essential platform for seamless entertainment in the home. We value clarity over hedging, specificity over vagueness, and outcomes over activity. The right leader is an engineering-oriented builder who can envision how AI fundamentally changes work, turn that vision into shipped capabilities, and treat cost discipline and security as table stakes.

What You’ll Do

• Lead and develop a global organization of roughly 150 people across AI, applications, data, infrastructure, security, and architecture, building a high-accountability leadership team and modern engineering culture.
• Set and execute an engineering-led enterprise technology strategy in direct partnership with the COO and senior leadership team, including the CFO, CRO, CMO, CPO, and Software leadership; champion modern platform engineering, software delivery practices, and product-oriented ways of working.
• Own enterprise applications, including ERP/SAP, revenue systems, supply chain and finance systems, DTC e-commerce, marketing technology engineering, and the global contact center platform.
• Lead enterprise AI transformation beyond tool deployment: identify high-value workflows, redesign how work gets done, move AI-enabled solutions into production, and quantify impact on growth, productivity, cycle time, and customer outcomes; use cross-functional transformation pods and function-specific targets to scale what works.
• Build an AI-ready engineering and data foundation, including agent orchestration and integration capabilities, a consistent agent registry, authentication layer, and governance model in partnership with the Software organization, with the goal of enabling through guardrails, not gates.
• Lead data strategy, platforms, and engineering across customer, finance, and product data on a modern Snowflake-based platform.
• Continually modernize Sonos’ security posture in an evolving AI world, driving the cyber program toward NIST maturity, owning SOX controls, and ensuring SEC material-incident disclosure readiness.
• Oversee IT infrastructure and operations, including global support desk, infrastructure and site engineering, collaboration tools, and factory/manufacturing engineering technology.
• Own the IT investment portfolio and operating plan; make disciplined build, buy, and partner decisions; and manage major vendor, outsourcing, and BPO relationships.
• Run closer to the customer by measuring IT impact through business outcomes such as DTC conversion, customer service cost, CSAT, revenue system reliability, and operational performance.

What You’ll Need

Basic Qualifications

• 15+ years of progressive technology leadership, including substantial experience building or leading software, platform, or enterprise engineering organizations, with demonstrated judgment to oversee a broad enterprise technology portfolio through senior functional leaders.
• Experience leading and developing global, distributed technology teams and senior leaders across multiple technology disciplines.
• Demonstrated personal accountability for AI-enabled business or enterprise transformation that reached production and delivered measurable results; ability to articulate a compelling future-state vision for AI and translate it into executable technology and operating-model changes.
• Cybersecurity and risk fluency sufficient to lead specialist security teams and oversee public-company controls, including board or audit committee reporting, SOX controls, SEC-related obligations, and governance expectations.
• Strong executive communication skills, with the ability to translate complex technology topics into clear business decisions.
• Instinct: direct, decisive, comfortable with ambiguity, and biased toward measurable impact over process.
• A breadth of understanding across the modern enterprise technology stack—including ERP, CRM/revenue systems, e-commerce, MarTech, contact center platforms, and cloud data platforms—with the ability to make strategic architectural and investment decisions through experienced domain leaders.
• Experience owning or partnering closely with systems that power commerce, customer care, revenue, supply chain, finance, and go-to-market operations.
• Experience managing significant vendor, outsourcing, and BPO relationships.

Preferred Qualifications

• Experience leading modern engineering and developer platforms, agentic AI enablement, responsible governance, and end-to-end workflow automation across enterprise functions.
• Experience leading through organizational transformation, operating model change, or significant enterprise technology modernization.
• Experience in a consumer, commerce, or product-led business where technology directly connects to revenue and customer experience.
• Experience partnering directly with C-suite leaders across Finance, Revenue, Marketing, Product, Software, Operations, and Customer Experience.
• Valuable additional experiences can include the following:
  DTC, retail, and/or channel exposure.
• Experience leading cybersecurity modernization in a public-company environment.
• Experience with ERP/SAP, Salesforce or similar CRM/e-commerce platforms, marketing technology, contact center platforms, and Snowflake or similar cloud data platforms.

Why Sonos

Sonos is one of the most beloved brands in consumer technology. Our products sit at the intersection of sound, software, hardware, services, and the home, and our customers expect a premium experience every time they press play.

The enterprise technology agenda is central to Sonos’ next chapter. This leader will build an engineering-led, AI-enabled, customer-connected enterprise technology function that changes how work gets done while strengthening the systems, data, infrastructure, and security behind the business.

This is an opportunity to lead a global technology organization, partner directly with the COO and senior leadership team, and help shape how Sonos scales enterprise technology for the future.

Research shows that some candidates may not apply for roles if they don’t meet all the criteria. If you don’t have 100% of the skills listed, we still strongly encourage you to apply if interested.

Sonos is unable to sponsor or take over sponsorship of an employment visa for this role at this time. We ask that applicants be authorized to work for us in the country of role posting, both now and in the future.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

The base pay range for this role based off geographic location is:

$262,000 and $326,900

The specific pay offered will depend on the candidate’s geographic location, as well as qualifications and experience. We apply geographic pay differentials based on the cost of labor in the market.  Employees in high-cost locations may be compensated at the upper end of the range, while those in medium or low cost markets may be compensated at the lower end of  the range. Your recruiter can provide more details about the specific salary range for your location during the hiring process. 

Please note that compensation details listed in US job postings reflect the base salary only, and do not include bonus, equity, or benefits.

We also offer a comprehensive benefits program with choice and flexibility in mind to help support the health, wealth, and overall well-being of our employees. Regular full time employees in the US are eligible for benefits on day one, including:

• Medical, Dental, and Vision Insurance

• A 401(k) plan with company matching and immediate vesting

• An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

• 80 hours of sick time upon hire, refreshed annually

• Up to 12 paid holidays per calendar year

• Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition

• Company-paid Disability, Life, and AD&D Insurance

• Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

• Mental health benefits to support your holistic well-being

• A generous employee discount program & Sonos Radio HD - on us!

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.