Field Tracker - Interviewer

Overview

Compensation

Starting pay: $23.69 to $27.01 per hour

Part-time | Field-based | Klamath and Lake Counties, Oregon | Mileage reimbursement provided

Starting pay is based on experience, qualifications, internal equity, and local market conditions.

Overview

Take research into the community and help make every participant's voice count.

Chestnut Health Systems is seeking a part-time Research Field Interviewer to support community-based research in Klamath and Lake Counties in Southern Oregon.

This isn't a desk job. You'll spend much of your time in the community locating and connecting with research participants, conducting interviews, collecting follow-up data, and helping individuals stay engaged throughout the study.

The work requires persistence, flexibility, strong people skills, and knowledge of the communities you'll serve. Some participants may be difficult to reach, so success means knowing how to problem-solve, build trust, and keep trying when the first approach doesn't work.

If you're comfortable working independently, enjoy meeting people where they are, and want to contribute to meaningful substance use research, we'd love to meet you.

Why You'll Love This Role

• Get out from behind a desk and work directly in communities throughout Klamath and Lake Counties.
• Contribute to meaningful research focused on individuals and families affected by substance use.
• Build relationships with participants, community organizations, and local partners.
• Enjoy a flexible, part-time field-based role where every day can look different.
• Put your communication, persistence, and problem-solving skills to work.
• Receive mileage reimbursement when using your personal vehicle for required travel.
• Join a research team where accurate data and strong participant relationships make a difference.

Responsibilities

• Recruit and connect with research participants in community settings.
• Travel throughout Klamath and Lake Counties using your personal vehicle to locate and interview participants. Mileage reimbursement is provided.
• Conduct research interviews in participants' homes and other appropriate community or public locations.
• Maintain contact with participants and use creative, appropriate strategies to locate individuals who may be difficult to reach.
• Consult with the Field Director and other Field Trackers/Interviewers regarding hard-to-find participants.
• Complete interviews, follow-up activities, and other duties according to established data collection protocols and required timelines.
• Help participants set up and navigate a smartphone application used as part of the research project.
• Collect urine drug screens when required as part of follow-up data collection.
• Provide participant transportation when needed.
• Network with community organizations and contacts to strengthen recruitment and participant engagement.
• Participate in regular case review meetings with the research team.
• Receive, organize, and maintain an inventory of research supplies.
• Meet established performance, documentation, data quality, and quality assurance standards.
• Maintain confidentiality and security of participant and organizational information.
• Promote Chestnut's culture of customer service excellence in all interactions.
• Perform other duties as assigned.

Qualifications

Education & Community Knowledge

• High school diploma or equivalent required.
• Knowledge of communities and neighborhoods within Klamath and Lake Counties required.
• Interest in community-based research, substance use services, behavioral health, human services, or related work is a plus.

Skills & Abilities

• Excellent interpersonal and communication skills.
• Ability to connect and build rapport with individuals from diverse backgrounds and life experiences.
• Strong persistence, resourcefulness, and problem-solving skills.
• Ability to work independently while staying connected with a larger research team.
• Ability to follow detailed research and data collection protocols accurately.
• Strong organization and time management skills.
• Ability to adjust your schedule based on participant availability and project needs.
• Comfortable using smartphones and technology and helping others learn basic applications.

Additional Requirements

• Valid driver's license and proof of current automobile insurance required.
• Must meet agency requirements for automobile insurance coverage.
• Reliable personal vehicle required for travel throughout the assigned service area.
• Ability to work evenings and/or weekends as assigned based on participant availability.
• Ability to work outdoors for extended periods in varying weather conditions, including rain, snow, heat, and cold.
• Ability to provide participant transportation when required.

About Chestnut

Since 1973, Chestnut Health Systems has been improving lives through behavioral health, primary care, substance use treatment, prevention, research, training, and community partnerships.

Chestnut's research division conducts nationally recognized research designed to improve behavioral health services, treatment, recovery, and outcomes for individuals, families, and communities.

As a Research Field Interviewer, you'll help turn that research into meaningful data by building relationships with participants and making sure their experiences are represented.

Additional Information

Think you'd be a great fit but don't meet every qualification?

Chestnut is committed to building a diverse and inclusive workplace. If you're excited about this opportunity but your experience doesn't perfectly match every requirement, we encourage you to apply. We'd love to learn more about your experiences and how you could contribute to our team.

To be considered, applicants must attach a resume, complete the application, and answer all screening questions.

Chestnut welcomes applications from qualified individuals with recovery experience.

EOE – Minorities/Females/Veterans/Disabled