U.S. Bank
Offers banking, loans, mortgages, investment advisory
Client Relationship Consultant 2 - Briargate, Colorado Springs, CO, Hrs
+ Incentive and recognition programs + Equity stock purchase + 401(k) contribution + Pension
All scheduled work days must be worked from a U.S. Bank location.
About the job
- A high school diploma or equivalent is required.
- Typically, a minimum of three to four years of job-related retail banking experience or a combination of experience and commensurate training is required.
- National Mortgage Licensing System registration is required under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
- The required registration process includes a criminal background check and credit check.
- Build relationships with customers through in-person, appointment-based, and virtual channels.
- Assess and attend to customers’ banking needs, obtain and process customer and account information, and recommend solutions based on customers’ goals and needs.
- Build and foster client relationships through proactive outreach and follow-up.
- Identify solutions for new and existing clients by engaging and communicating effectively with clients.
- Maintain working knowledge of consumer and business banking products and services, including digital products and services.
- Provide a consistent client experience, including greeting clients and processing basic transactions.
- Develop collaborative partnerships with branch team members and partners to serve clients.
- Open new consumer and business accounts, complete service requests, and submit credit applications.
- Educate clients on emerging and self-service digital products and services.
- Leverage available resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.
- Proven ability to build and foster relationships with clients through proactive outreach and follow-up.
- Ability to effectively engage and communicate with clients.
- Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
- Proven customer service and interpersonal skills.
- Experience using and demonstrating digital products and self-service technologies.
- Ability to explore and identify a customer’s true needs while leveraging a digital-first mindset.
- Demonstrated basic proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively.
- Experience in the financial services industry.
About the company
U.S. Bank provides a wide range of banking and financial services for individuals, small businesses, and large corporations, including checking, savings, loans, mortgages, and investment advisory. Its products run through a network of physical branches and digital tools like a mobile app, enabling customers to open accounts, transfer funds, apply for loans, invest, and receive guidance. Revenue comes mainly from interest on loans, service fees, and advisory fees. The bank differentiates itself with a broad product lineup, accessibility, and inclusion, aiming to make banking easier and more accessible for people across the United States.
Company Size
10,001+
Company Stage
IPO
Headquarters
Minneapolis, Minnesota
Founded
1863
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Simplify's Take
What believers are saying
- September 2026 stablecoin launch opens 24/7 cross-border payments and treasury workflows.
- August 2026 manufacturing expansion and 50-plus hires target mid-market clients across new states.
- July 2026 branch investment rose to $300 million, supporting high-growth-market densification.
What critics are saying
- Eight branch closures since May 2026 show shrinking physical reach and customer churn.
- Whalen warned September 2026 of mortgage servicing rights overvaluation and securities-lending vulnerabilities.
- Regulator scrutiny over politically driven account closures risks fines, consent orders, and reputational damage.
What makes U.S. Bank unique
- September 9, 2026: USBDC stablecoin pilot ran on Stellar with core-bank integration.
- September 14, 2026: Calvert Lange expands payments coverage across technology, transportation, consumer, hospitality.
- U.S. Bank keeps deep industry specialization, now adding manufacturing expertise and 1,300 bankers.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Paid Vacation
Paid Holidays
Adoption Assistance
Paid Sick Leave
Company News
Stepan Company has secured a new $500 million five-year credit agreement, replacing its previous $450 million facility and boosting liquidity by $50 million. The specialty chemicals maker announced the deal on 25 September 2026. The new package comprises a $350 million multicurrency revolving credit facility and a $150 million delayed draw term loan, both maturing in September 2031. An expansion option allows Stepan to increase total capacity to $750 million if needed. Interest rates are tied to the company's net leverage ratio, with spreads ranging from 1.125% to 1.625% above benchmark rates. JPMorgan Chase Bank serves as administrative agent, with Bank of America as syndication agent. The agreement includes standard financial covenants and will finance working capital, acquisitions, capital expenditure, and general corporate purposes.
U.S. Bank has appointed Calvert Lange as senior vice president and sales group head for payments across technology, transportation, consumer, and hospitality sectors within its Institutional Client Group. Lange brings nearly two decades of payments and treasury management experience to the role. Her team will deliver payment and treasury solutions to companies in these key sectors. Before joining U.S. Bank, Lange led Citi's Payments & Liquidity Product Sales group, advising Fortune 500 and multinational companies. She also held leadership positions at Citi's commercial cards business and spent three years with Deutsche Bank's Global Transaction Banking division. U.S. Bank is the fifth-largest commercial bank in the United States, serving 15 million clients globally with nearly 70,000 employees.
On September 9, 2026, Principal Financial Group, Inc. , Principal Financial Services, Inc., a wholly-owned subsidiary of the Company , and Principal Life Insurance Company, a wholly-owned subsidiary...
U.S. Bank has expanded its support for manufacturing businesses through specialised expertise and tailored financial solutions. The bank appointed Suzanne Widing as business banking industry specialist in 2026 and began requiring specialised training for relationship managers in 2025. The initiative targets businesses with up to $50 million in annual revenues. Services include equipment financing through Manufacturing Vendor Services, fraud prevention education, foreign exchange consulting, and enhanced SBA lending programmes with fee waivers and expanded eligibility. U.S. Bank will showcase its manufacturing focus at the International Manufacturing Technology Show in Chicago from 14-19 September and at Fabtech in Las Vegas in October. The bank also plans manufacturing-focused client events in Cleveland, Minneapolis, and Phoenix. This expansion follows U.S. Bank's 2023 initiative serving medical, dental, and veterinary practitioners, with additional industry-specific services planned.
U.S. bank quarterly net income surged to $90.1 billion in the second quarter of 2026, up 12% from the previous quarter, according to Whalen Global Advisors' latest report. Noninterest income rose $5.5 billion, or 6.1%, driven by higher trading revenue and fee income linked to the AI stock boom. However, Christopher Whalen, WGA Chairman, warns that margin lending and borrowing tied to securities transactions is growing faster than loans to non-depository financial institutions. The report also highlights potential vulnerabilities in mortgage finance, noting that bank-owned mortgage servicing rights have been significantly overvalued since late 2023. Whalen argues that current practices enable banks to lend against mortgage servicing rights at potentially unrealisable valuations, creating risks as credit conditions tighten.