Total Rewards Partner

At Alarm.com, we’re looking for a Total Rewards Partner to administer and support the organization's Total Rewards programs – someone who gets excited about making sure the benefits, programs and pay that employees receive in exchange for their time, talent, effort and results at work are well understood and working as intended.

This role serves as a knowledgeable and responsive resource for fellow HR teammates, employees and managers at all levels in the organization, delivering excellent customer service while ensuring compliance with applicable policies and regulations. While the primary focus areas of this role will be absence/workplace accommodation management and health welfare and retirement administration, we’re seeking a Total Rewards professional with some knowledge and the ability to support compensation administration too.

Key Responsibilities

Absence/Workplace Accommodation Management

• Administer and manage leave of absence programs, including FMLA, state-mandated paid family and medical leave (PFML), short-term disability (STD), long-term disability (LTD), personal and military leaves. Track, monitor, and manage leave cases from initiation through return-to-work.
• Serve as the primary point of contact for employees and managers navigating workplace accommodation requests, providing clear, empathetic, and timely guidance throughout the process. Partner with managers and HR Business Partners on interactive process meetings and reasonable accommodation assessments.
• Coordinate with third-party leave administrators and internal stakeholders to ensure seamless case management processing and accurate pay continuation.
• Update and maintain absence management procedures and employee-facing communications and resources.

Benefits Administration

• Own the day-to-day administration of the organization's employee benefits programs, including medical, dental, vision, life and AD&D insurance, flexible spending accounts (FSA), health savings accounts (HSA), voluntary benefits, and retirement plans.
• Serve as a knowledgeable and approachable resource for employee benefits inquiries, resolving issues with accuracy, professionalism, and a strong commitment to customer service.
• Process new hire enrollments, qualifying life events (QLEs), and termination/COBRA notifications in a timely and accurate manner.  Analyze trends and recommend efficient and cost-effective solutions.  Lead annual open enrollment activities, including system configuration testing, employee communications, vendor coordination, and post-enrollment audits.
• Partner with benefits brokers, carriers, and third-party administrators (TPAs) to resolve escalated claims issues, billing discrepancies, and eligibility matters. Assist in the evaluation and benchmarking of benefits programs to ensure market competitiveness and alignment with organizational strategy.
• Contribute to the development and delivery of benefits education and communication materials to drive employee understanding and program utilization.

Compensation

• Support administration of compensation initiatives (merit, bonus, equity) and compensation special projects as assigned.
• Assist in maintaining compensation-related documentation, tools, resources, and classification records.

What we’re looking for

Must Have

• Bachelor’s degree in human resources, business administration or a related field, or equivalent combination of education and experience.
• 5 years of progressive Total Rewards/HR experience, with targeted focus on absence/workplace accommodation case management and health, welfare and retirement benefits administration. General working knowledge/exposure to compensation initiatives and methods. 
• Strong customer service orientation with the ability to communicate complex information clearly and compassionately to employees at all levels.  Ability to design and deliver engaging presentations to a variety of audiences.
• Strong analytical and problem-solving skills.  Ability to interpret data and translate findings into actionable recommendations.
• Proficiency with cloud-based HRIS platforms (Workday preferred) Office 365, and third-party platforms.
• High degree of accuracy and attention to detail, with strong organizational and time management skills.  Ability to handle sensitive and confidential information with discretion and professionalism.
• Ability and willingness to actively engage with a high-performing HR team that genuinely cares about each other and likes to have fun together.
• Other duties as assigned

Nice to Have

• Progress toward/completion of CBP and/or CCP or equivalent
• Prior work experience in a B2B2C SaaS or other technology-focused organization
• Experience administering concurrent FMLA and state-mandated paid family leave in Massachusetts, Minnesota, New York City, and Washington.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

Base Salary Range 80000 - 110000 USD