Full-Time

Receptionist

Posted on 8/18/2026

Morgan & Morgan

Morgan & Morgan

1,001-5,000 employees

Personal injury law firm representing clients

Compensation Overview

$18 - $20/hr

Detroit, MI, USA

In Person

Category
Administrative & Executive Assistance (1)
Required Skills
Microsoft Office
Microsoft Outlook

Get referred to Morgan & Morgan

See people who can refer or advise you

Requirements
  • A high school diploma or General Educational Development (GED) credential is required.
  • Entry-level experience working in an office setting is required, preferably in a legal environment.
  • Knowledge of general office practices is required.
  • The ability to handle multiple tasks, prioritize work, and meet deadlines is required.
  • Effective oral and written communication skills are required.
  • Sound judgment and effective decision-making skills are required.
  • Proficiency in Microsoft Office, Outlook, and ProDoc is required.
Responsibilities
  • Greet clients as they arrive at the office and inquire about the purpose of their visit.
  • Provide initial information about the firm’s services and lawyer availability.
  • Obtain preliminary information from new clients to determine their case histories and backgrounds.
  • Record information provided by clients and forward it to lawyers or legal assistants.
  • Respond to telephone calls by operating PABX systems, diverting and transferring calls, and taking and relaying messages.
  • Handle incoming and outgoing correspondence according to established protocols and procedures.
  • Oversee the procurement and storage of office supplies and equipment while maintaining an effective liaison with vendors and suppliers.
  • Ensure conference and shared spaces are tidy and ready for client meetings.
  • Assist attorneys, paralegals, and other staff with various clerical duties as needed.
Desired Qualifications
  • Entry-level office experience in a legal environment is preferred.

Morgan & Morgan is a personal injury and consumer law firm that helps individuals pursue justice and compensation after injuries or mistreatment by large corporations. It represents clients in lawsuits and settlements, guiding them from initial consultation through resolution to recover damages such as medical costs, lost wages, and other compensation. The firm differentiates itself by prioritizing everyday people, providing nationwide reach with over 800 attorneys across 49 states and Washington, D.C., and focusing on empathetic, accessible legal service rather than firms that only serve big clients. Its goal is to level the playing field against powerful defendants and secure results for clients, having recovered more than $10 billion for people since its founding in 1988.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Orlando, Florida

Founded

1988

Get referred to Morgan & Morgan

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • August 2026 AI tooling improved empathy and efficiency across Morgan & Morgan's intake engine.
  • March 2026 Buffalo and Knoxville expansions show continued geographic hiring and market capture.
  • June 2026 American Conference sponsorship and record 2026 fundraising broaden brand reach beyond legal buyers.

What critics are saying

  • On August 17, 2026, it sued the Florida Bar, signaling constant ad-rule friction.
  • June 5, 2026 Reuters reported JPMorgan exploring a $1 billion stake sale, raising governance pressure.
  • Non-lawyer ownership bans can block an IPO indefinitely, trapping outside capital ambitions.

What makes Morgan & Morgan unique

  • Morgan & Morgan spans 50 states, 1,100+ intake agents, and 800+ attorneys.
  • Its brand converts massive advertising spend into 2.6 million annual calls and case flow.
  • It has recovered over $30 billion, proving national-scale plaintiff litigation execution.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

401(k) Retirement Plan

Paid Vacation

Paid Holidays

Company News

Law360
Aug 17th, 2026
Morgan & Morgan sues fla. Bar over celebrity ad ban.

Morgan & Morgan sues fla. Bar over celebrity ad ban. By Carolina Bolado ( August 17, 2026, 4:21 PM EDT) - Personal injury giant Morgan & Morgan PA has sued the Florida Bar, claiming a bar rule that bans any use of a celebrity's voice or image in lawyer advertising violates the First Amendment... Law360 is on it, so you are, too. A Law360 subscription puts you at the center of fast-moving legal issues, trends and developments so you can act with speed and confidence. Over 200 articles are published daily across more than 60 topics, industries, practice areas and jurisdictions. A Law360 subscription includes features such as * Daily newsletters * Expert analysis * Mobile app * Advanced search * Judge information * Real-time alerts * 450K+ searchable archived articles Experience Law360 today with a free 7-day trial. Attached documents. Related sections. Case information. Case title. Case number. Court. Nature of suit. Judge. Date filed. Law firms. Companies. Government agencies. Law360 is pleased to announce the Rising Stars of 2026, our list of more than 160 attorneys under 40 whose legal accomplishments belie their age.

Laivly
Aug 6th, 2026
How AI helped Morgan & Morgan scale empathy alongside efficiency.

How AI helped Morgan & Morgan scale empathy alongside efficiency. August 6, 2026 CX Stories When every call is a crisis, presence matters. Morgan & Morgan, the largest injury law firm in America, receives 2.6 million+ calls annually, many from people experiencing trauma, loss, or fear. With 1,100+ intake agents fielding both information and emotions, the firm faces a unique challenge: scaling empathy without sacrificing efficiency. The challenge: balancing urgency with empathy at scale. Every call is the beginning of a client's pursuit of justice. But intake agents were being pulled in multiple directions - trying to listen deeply, console distressed callers, and document complex case details - all at the same time. "We've had people call from ambulances, from accident scenes. These are the worst days of their lives. Our agents have to be steady, empathetic, and fast." - Angie Flury, Chief Call Center Officer Many agents carry these stories with them long after the call ends, and without the right tools, emotional fatigue becomes part of the job. That tension between compassion and productivity created burnout, inconsistencies, and longer case intake times - until Morgan & Morgan partnered with Laivly.

Protecting American Consumers Together (PACT)
Jun 12th, 2026
What happens in Vegas doesn't stay there: Morgan & Morgan's "grow or Die" Conference exposes the financialization of personal injury law.

What happens in Vegas doesn't stay there: Morgan & Morgan's "grow or Die" Conference exposes the financialization of personal injury law. June 12, 2026 This week in Las Vegas, John Morgan - founder of Morgan & Morgan, self-described "America's Largest Injury Firm" - is hosting an invitation-only conference titled "Grow or Die with John Morgan." The event's name alone tells you something important: the personal injury industry is no longer content to simply litigate. It is in an aggressive growth phase, one fueled by outside capital, institutional lenders, alternative business structures, and an openly stated ambition to build law firms that function like scalable financial enterprises. The sessions lined up for this week make clear that the conversation happening behind closed doors is less about justice for accident victims and more about engineering firms for maximum financial return. Two sessions in particular stand out as windows into the industry's evolving playbook - and both deserve close attention. The first is entitled "Smart Capital: Decisions That Shape Your Future," featuring Morgan & Morgan's "trusted banking partner." The session promises to deliver "the inside track on financing your law firm's growth, approaching acquisitions or possible sale and succession planning - within the new world order of law firm finance." The agenda explicitly references consolidation trends, Management Services Organization (MSO) shared services structures, and "the rise of alternative business structures," framing all of it as a strategy for building firms that are "buyable." In plain terms, personal injury law firms are being engineered not just to win cases, but to be acquired, sold, and rolled up into larger investment vehicles. The clients at the center of those cases are, apparently, beside the point. The second session makes the financial ambition even more explicit. "The Borrowing Roadmap: How Outside Lending Powers Disciplined Firm Growth," presented by the co-CEOs of JBSL Legal Finance LLC, instructs attendees on how outside capital can "support the gaps between case investment and case resolution" and "protect partner distribution during growth cycles." The session describes outside lending not as a last resort, but as "one of the most reliable tools for building a durable firm." The objective is not to serve clients more effectively. It is to use debt to push firms to operate "at a higher financial and operational level" - which, in a contingency-fee business, means processing more cases and maximizing the revenue extracted from each one. These sessions do not exist in a vacuum. As several outlets reported this week, John Morgan himself is actively exploring outside investment in Morgan & Morgan through an MSO structure - a mechanism that would allow non-lawyers to own a stake in the firm's non-legal operations, effectively opening the door to Wall Street capital flows into a firm that already dominates legal advertising spending. The prospect of further institutionalizing that model with outside investor capital raises serious questions about whose interests the firm ultimately serves. This is not an isolated development. As PACT has documented, Arizona's recent experiment with alternative business structures (ABS) for law firms has resulted in minimal transparency and even predatory and fraudulent conduct. Numerous hedge funds and Wall Street interests are looking into MSO investments. The personal injury industry is not retreating. It is recapitalizing, consolidating, and recruiting institutional finance to fuel its next phase of expansion.

Morgan & Morgan
Jun 12th, 2026
Nuvance and Northwell Health sued over alleged ERISA violations.

Nuvance and Northwell Health sued over alleged ERISA violations. Injured? Morgan & Morgan, PA. can help. Morgan & Morgan has filed a class action lawsuit against Nuvance Health and its parent company, Northwell Health, for alleged violations of the Employee Retirement Income Security Act (ERISA), alleging that Nuvance improperly took funds from employee retirement accounts to offset costs for Nuvance's contributions to the plans. The attached complaint alleges that Nuvance's 401k Retirement Plan required that employee forfeitures be used to cover plan expenses, including record-keeping fees. Instead of using these forfeitures to cover these expenses, Nuvance allegedly used these funds to offset the costs of their own contributions to the plan. The complaint is attached, and below is a statement from Morgan & Morgan founder John Morgan and attorney Marc Edelman about the case: "Thousands of hardworking employees put their trust into Nuvance Health and Northwell Health to handle their retirement plans with integrity. We are committed to holding Nuvance and Northwell accountable for their alleged violations and will fight to recover every dollar." Disclaimer This website is meant for general information and not legal advice.

The Daily Record
Jun 5th, 2026
Law firm Morgan & Morgan explores stake sale, eyes long-term IPO, sources say.

Law firm Morgan & Morgan explores stake sale, eyes long-term IPO, sources say. NEW YORK - Morgan & Morgan, the largest U.S. personal injury law firm, has hired JPMorgan to explore a minority stake sale that could pave the way for a public listing years from now, according to two people familiar with the matter. Morgan & Morgan has an office in downtown Baltimore. The family-controlled firm is weighing a deal that could raise more than $1 billion and bring in an outside partner with experience in preparing businesses for the public markets, particularly private equity investors with a track record of executing initial public offerings. Professional services firms, including law firms and consulting firms, have emerged as a growing focus for private equity investors, drawn by their steady revenue and potential to use artificial intelligence to improve efficiency and profitability. Private equity stakes. The U.S. restricts non-lawyers' ownership of law firms to prevent profit maximization from prevailing over clients' interests. But private equity can benefit from growth by taking a position, for instance, in back office divisions, using a management services organization structure. Recent deals using this model include private equity firm Trive Capital buying a stake in law firm Massumi + Consoli and Orion Legal buying a position in law firm Dudley DeBosier. Morgan & Morgan is exploring a similar structure, with a private equity firm that could expand and professionalize the business in preparation for a potential IPO, one of the people said. Morgan & Morgan co-founder John Morgan told Reuters in a response to questions that the discussions are early and that any capital raise remains uncertain. "Like many firms in America, we are being approached constantly, and we listen," Morgan said. "We are fortunate that we are a highly profitable firm that really doesn't need money to invest in growth." John and his wife, Ultima Morgan, both lawyers, founded the firm in 1988 and turned what was a small business into a nationwide operation with offices in all 50 states. It has funded expansion with the firm's own profits, without external cash. M&M said by e-mail it has annual revenue of $2.4 billion. The couple controls Morgan & Morgan with their children - Matt, Michael, Daniel and Kate - with equity partners owning the rest. The sons work as lawyers at the firm alongside their parents. John Morgan said there would be ethical and regulatory issues involved in taking a law firm public, making any such plans distant. JPMorgan declined to comment. Reporting by Sabrina Valle and Milana Vinn in New York. Editing by Echo Wang, Rod Nickel.