C

CSC Generation

Acquires and revitalizes retail brands

Chef Instructor - Pastry

Full-Time
No salary listed
Junior
Bachelor's
Scottsdale, AZ, USA
In Person

About the job

Requirements
  • One to two years of kitchen operations experience.
  • A valid Food Manager Certification.
  • Candidates must be at least 21 years of age at the time of employment.
  • Ability to communicate verbally and work cooperatively with associates and customers.
  • Ability to remain standing for up to four hours at a time.
  • Ability to move about the store while directing class participants, selling to customers, and retrieving merchandise from the stockroom or sales floor.
  • Ability to accurately perceive and differentiate variations in the intensity or quality of flavors or odors and identify specific tastes or scents using the tongue or nose.
  • Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to demonstrate techniques and retrieve or replenish merchandise or cooking equipment.
  • Ability to use hands to seize, hold, grasp, turn, chop, whisk, slice, stir, juice, and demonstrate other techniques.
  • Ability to lift or move merchandise weighing up to 50 pounds.
  • Ability to ascend and descend ladders to retrieve or move merchandise.
  • Ability to operate a computer, point-of-sale system, keyboard, merchandise scanners, and mouse.
  • Availability to work 12 to 16 hours per week with a flexible schedule, including nights, weekends, and holidays.
  • Regular and predictable attendance, with flexibility to adjust class assignments based on demand.
  • Ability to work in a variable kitchen environment involving open flames, hot surfaces, temperature variations, and physical or airborne food allergens.
  • Ability to communicate technical concepts and advanced pastry skills clearly and accessibly.
  • Ability to follow provided recipes and class plans to ensure consistency and quality.
  • Ability to comply with food safety standards, local health codes, sanitation regulations, company policies, and standard operating procedures.
  • Ability to properly handle tools, ingredients, and kitchen equipment in a safe and efficient manner.
  • Ability to maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
  • Ability to handle liquor, wine, and beer in compliance with applicable alcohol regulations and company policies, including age restrictions.
Responsibilities
  • Represent the company's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
  • Deliver in-store pastry and baking classes that provide consistent, high-quality culinary instruction.
  • Maintain expertise by staying current on products, participating in available training, and independently seeking additional resources.
  • Drive sales by upholding kitchen standards, encouraging second-class sign-ups, and promoting retail items used or featured in class.
  • Achieve class revenue goals through high enrollment, positive reviews, and guest return rates.
  • Meet culinary program goals by delivering classes that increase customer engagement and sales.
  • Set up and break down classes, including organizing mise en place, preparing ingredients, and cleaning workstations.
  • Clean and sanitize dishes and equipment promptly.
  • Restock, organize, and maintain kitchen supplies and tools to support store readiness.
  • Ensure store safety and cleanliness and address maintenance needs promptly.
  • Accurately record time worked according to company policy.
Desired Qualifications
  • A degree in culinary arts is preferred; extensive culinary experience and demonstrated technical proficiency may be considered in lieu of formal education.
  • Passion for community engagement and providing exceptional customer experiences.

About the company

CSC Generation acquires underperforming retail brands and grows them into profitable ventures by integrating them into its shared operating platform. It operates across retail, e-commerce, and wholesale, leveraging technology, skilled staff, efficient processes, and scalable operations to optimize product sourcing, marketing, fulfillment, and customer experience. Its portfolio includes brands like DirectBuy, One Kings Lane, Sur La Table, Touch of Modern, and Cherry Man Industries, collectively offering over 325,000 products and attracting about 10 million monthly page views. The company differentiates itself by targeting “unsexy” opportunities others overlook and by applying its centralized platform to turn around and scale these brands into sustainable revenue generators. Its goal is steady growth and profitability by transforming underperforming brands into thriving parts of its portfolio, serving a wide range of consumers and business clients.

Company Size

201-500

Company Stage

Series E

Total Funding

$107.6M

Headquarters

Chicago, Illinois

Founded

2016

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Simplify Jobs

Simplify's Take

What believers are saying

  • CSC says 2026 revenue exceeded $1 billion across 13 brands.
  • It added Backcountry in September 2024, expanding into outdoor recreation.
  • Backcountry launched a 2026 brand incubator, showing acquisition-led growth momentum.

What critics are saying

  • Indeed reviews in 2026 cite low pay, burnout, and constant layoffs.
  • Headcount fell to 2,836 in March 2026, signaling continued operating pressure.
  • Backcountry CEO Melanie Cox left in January 2025, exposing integration and retention risk.

What makes CSC Generation unique

  • CSC Generation uses Genesis, a shared AI-enabled operating platform across 13 brands.
  • It buys distressed retailers like Backcountry, Sur La Table, and One Kings Lane.
  • It monetizes turnaround expertise, not standalone software, across home and outdoor verticals.

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Benefits

Health Insurance

401(k) Company Match

Health Savings Account/Flexible Spending Account

Life Insurance

Paid Holidays

Paid Vacation

Pet Insurance

Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

↑ 13%

1 year growth

↑ 13%

2 year growth

↑ 12%
The Salt Lake Tribune
Sep 10th, 2024
Backcountry.com, once the outdoor industry's 'cool brand,' sells to investment firm

Backcountry.com, the Utah outdoor brand known for its goat logo and semi-annual sales at its West Valley City warehouse, has sold to investment firm CSG Generation, according to a report from Pulse Ratings, Inc.

PR Newswire
Sep 10th, 2024
CSC Generation Enterprise Acquires Backcountry, Expanding Its Portfolio of Consumer-Centric Brands

CSC Generation Enterprise acquires Backcountry, expanding its portfolio of consumer-centric brands.

SGB Media
Sep 10th, 2024
EXEC: Backcountry Sold as TSG Closes Deal with CSC Generation Enterprise

CSC acquired the company from TSG Consumer Partners, which acquired the business in July 2015.

BGM
Dec 6th, 2023
Is your business underestimating the value of older workers?

In October, global employment nonprofit Generation, in partnership with the Organisation for Economic Co-operation and Development (OECD), released a report entitled The Midcareer Opportunity: Meeting the Challenges of an Ageing Workforce.

The Business Journals
Jan 25th, 2023
BrandX, owner of Boston Store name, brings back BonTon brand online

CSC Generation had purchased the intellectual property through The Bon-Ton Stores Inc.’s bankruptcy proceedings.