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Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Hotelfachmann / Hotelfachfrau Apprentice

Hotel Guest ServicesPosted on Nov 13
Internship · Spring 2027Munich, GermanyNo salary listedIn-person

About the Job

Requirements

  • Have initial practical experience through an internship or initial professional experience in hospitality or gastronomy.
  • Demonstrate strong service orientation and empathy.
  • Have very good German and English language skills.

Responsibilities

  • Learn about different hotel departments during the training program, including Front Office, Housekeeping, and Bell Desk; restaurant service, banquets, in-room dining, and culinary operations; and reservations, accounting, marketing, and commerce.
  • Participate in regular training sessions, workshops, and excursions.

About the Company

Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.

Company size
10,001+
Company stage
IPO
Headquarters
Hong Kong
Founded
1963

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