TechOps Engineer
About the job
- 2–4 years of experience in TechOps, DevOps, site reliability engineering, Production Engineering, or a similar technical role.
- Experience working with production systems in a software-as-a-service or cloud environment.
- Comfort working with Linux, command-line tools, logs, and monitoring.
- Experience with scripting or automation.
- A structured approach to troubleshooting and solving operational problems.
- A proactive attitude toward improving systems, processes, and tooling.
- Ability to work collaboratively with engineers across different teams.
- Willingness to learn and build deeper expertise in production systems and reliability.
- Identify manual or repetitive operational friction across research and development and build scripts, automation, and internal tools to address it permanently.
- Design, build, and integrate artificial intelligence agents to streamline operational workflows, with appropriate guardrails, monitoring, and human oversight.
- Own and optimize Incident.io workflows, automation, and integrations.
- Stay engaged with incident response and participate in post-incident reviews to identify friction and improve tooling, coordination, and processes, without taking on incident-responder responsibilities.
- Maintain and refine monitoring, alerting, and dashboards across the observability stack.
- Investigate operational edge cases using logs, metrics, and production data.
- Partner with site reliability engineering and research and development teams to identify operational pain points and turn procedures into clear, automated runbooks.
- Collaborate with site reliability engineers on database maintenance tasks, health checks, and release and deployment workflows affecting production reliability.
- Familiarity with core site reliability engineering concepts, including service level indicators, service level objectives, and error budgets.
- Experience with observability platforms such as Grafana, Datadog, Prometheus, or Sentry.
- Experience with Kubernetes and Google Cloud Platform.
- Experience working with application programming interfaces, integrations, continuous integration and continuous delivery, or infrastructure automation.
About the company
Talon.One provides an API-first, headless platform for enterprises to create, manage, and monitor promotions, loyalty programs, and gamification via the Incentives Engine. The platform integrates with a brand’s existing tech stack (CRM, e-commerce, POS) and uses a rules engine to personalize offers in real time based on customer data, geography, and behavior; it offers campaign management, coupon generation, referrals, loyalty logic, geofencing, and budget controls. Unlike many promo tools, it plugs into current systems without heavy coding and enables real-time data exchange across channels through its API. Talon.One serves mid-market to enterprise brands across retail, fintech, and hospitality (e.g., Adidas, H&M, Sephora) and aims to expand globally with AI-powered insights and predictive analytics following a 2025 growth round.
Company Size
201-500
Company Stage
Acquired
Total Funding
$138.3M
Headquarters
Berlin, Germany
Founded
2015
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Simplify's Take
What believers are saying
- The July 1, 2026 Adyen closing validates Talon.One’s enterprise incentives category.
- Adobe’s April 2026 integration expands Talon.One distribution across Real-Time CDP customers.
- January 2026 UIP positions Talon.One for agentic commerce before AI shopping protocols harden.
What critics are saying
- Adyen closed the €750 million deal July 1, 2026, ending Talon.One independence.
- Adyen can absorb Talon.One into its payments stack and sunset standalone product sales.
- Adobe, Salesforce, and SAP can bundle loyalty tools, crushing Talon.One’s pricing power by 2027.
What makes Talon One unique
- Talon.One’s API-first incentives engine runs promotions in real time across channels.
- Adobe Experience Platform now embeds Talon.One’s loyalty logic through a native connector.
- Unified Incentives Protocol targets AI shopping agents before competitors standardize machine-readable offers.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Unlimited Paid Time Off
- Flexible Work Hours
- Remote Work Options
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Sabbatical Leave