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METRO/MAKRO

Wholesale food for HoReCa and traders

Key Account Manager Horeca

Account ManagementConfirmed live in the last 24 hours
Full-timeStuttgart, Germany

About the Job

Requirements

  • Market and industry knowledge in system catering, catering, hotels, canteens, and communal catering.
  • Long-standing field sales experience in key account management at a wholesaler or food-industry partner.
  • Experience with tenders, including confidence in costing.
  • High initiative, self-organization, pragmatism, and decisiveness.
  • Negotiation skills, communication skills, and assertiveness.
  • Excellent Microsoft Office skills.
  • High resilience and reliability.
  • Willingness to travel frequently.

Responsibilities

  • Manage existing customers and acquire new customers in system catering, catering, hotels, canteens, and communal catering.
  • Sell actively in line with customer requirements, needs, and expectations.
  • Advise customers as the central point of contact on product range, pricing, and services in the relevant food-service sectors.
  • Generate profitable and sustainable revenue.
  • Manage customers in the territory jointly with the depot and customer managers.
  • Plan and regularly analyze progress against new-customer acquisition targets.
  • Conduct annual reviews and negotiate framework agreements and commercial terms.
  • Coordinate closely with tender-management key account management and relevant central departments.

About the Company

METRO/MAKRO

Wholesale food for HoReCa and traders

METRO supplies food and related products to professionals, including hotels, restaurants, caterers (HoReCa) and independent traders, through large physical stores and a delivery network. Its product access combines in-store shopping with Food Service Distribution (FSD) and a digitally connected experience, plus METRO MARKETS, an international online marketplace for professional customers that has grown since 2019. The company’s approach extends across more than 30 countries and relies on a multichannel model to reach about 15 million customers, supported by a workforce of over 85,000 and a 2023/24 sales figure of €31 billion. METRO prioritizes sustainability and reports recognition from indices like MSCI, Sustainalytics and CDP. The goal is to meet professional customers’ needs with reliable, scale-enabled wholesale distribution and digital marketplaces that enable efficient purchasing while expanding international reach.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Düsseldorf, Germany
Founded
1964

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