【キャノピーbyヒルトン大阪梅田】Sales Manager/Sales Assistant Manager

Exceptional Hospitality Starts with You

Imagine being the reason someone’s day feels brighter.
At Canopy by Hilton Osaka Umeda, that’s what you do — every single day.

As a Sales Manager / Assistant Sales Manager,
you will manage key corporate accounts, identify new business opportunities, and drive total hotel revenue across rooms, catering, and F&B outlets.

But at Canopy, your role goes beyond traditional sales.
You are a storyteller, a connector, and a creator of experiences — bringing the Light & Warmth of Hospitality to life while delivering stays that are meaningful, local, and memorable.

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At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Diploma or degree in Hospitality, Business, or related field
• Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales
• Proven track record in driving revenue and managing key accounts
• Strong negotiation, presentation, and relationship-building skills
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
• Ability to analyze sales data and market trends to inform strategy
• Excellent communication and leadership skills with a collaborative mindset
• High Japanese communication skills 

Here’s what you’ll do during a typical day:

• Represent the hotel to prospective clients:  Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
• Drive new business opportunities:  Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
• Manage the full sales cycle:  Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
• Develop strategic sales plans:  Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
• Analyze sales performance:  Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
• Support exceptional service delivery:  Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
• Inspire and develop the team:  Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment