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Adidas

Global athletic footwear, apparel, accessories provider

Senior Floor Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeParis, FranceNo salary listed

About the Job

Requirements

  • At least 5 years of experience in a sports or fashion retail brand focused on customer experience.
  • At least 2 years of successful management experience as a Senior Floor Manager, managing larger teams that include floor managers and their sales teams.
  • Good knowledge and understanding of products, the sports/fashion sector, and retail challenges and performance indicators.
  • Advanced English proficiency at C1 level.

Responsibilities

  • Contribute to store profitability by meeting or exceeding sales targets and key performance indicators for an assigned area, coordinating team members to provide a distinctive shopping experience, and assuming the Store Manager's responsibilities in their absence.
  • Monitor and analyze performance indicators and make adjustments to support commercial success in the assigned area.
  • Allocate resources and organize processes in the assigned area to improve efficiency and productivity in varied situations.
  • Build a customer-centered service culture for internal and external customers, model customer service, and respond to or exceed customer expectations.
  • Supervise and coordinate the team to ensure optimal service for all customers at all times.
  • Represent the brand and consistently embody its values of courage, ownership, innovation, teamwork, integrity, and respect.
  • Use product expertise to drive sales and customer loyalty in the assigned area.
  • Guide and train teams in the assigned area on foundational and seasonal brand and product knowledge.
  • Coordinate team members to implement and maintain visual merchandising and in-store communication standards in the assigned area.
  • Manage merchandise deliveries on receipt.
  • Keep the stockroom organized and manage replenishment of the sales floor so the full product offering in the assigned area or store is available and accessible to customers.
  • Carry out applicable loss-prevention procedures.
  • Maintain a safe and productive shopping and working environment.
  • Contribute to recruiting, onboarding, and training store team members.
  • Coach, develop, and inspire employees in the assigned area to optimize their performance.
  • Share best practices to improve the store team's overall performance.
  • Complete applicable training programs and apply the knowledge effectively at work.
  • Create a performance culture by setting clear expectations and goals, analyzing store performance, and holding the team accountable through regular feedback and management of underperforming employees when necessary.
  • Seek coaching and learning opportunities to develop skills and improve performance, and communicate a desire to learn to employees.
  • Open and close the store independently in accordance with established processes.

About the Company

Adidas

Global athletic footwear, apparel, accessories provider

Adidas designs, manufactures, and sells athletic footwear, sportswear, and accessories worldwide. It reaches customers through company-owned stores, e-commerce, and third-party retailers, plus strategic collaborations with athletes, celebrities, and brands to create exclusive product lines. Adidas products combine performance-oriented materials and construction with style, helping people train and live more comfortably. The company uses digital tools and AI to improve its product offerings and customer experiences, including managing digital content. A differentiator is its strong global brand, extensive distribution, and active affiliate program, as well as a balance between sport performance and lifestyle fashion through partnerships and targeted collaborations. Adidas’ goal is to maintain leadership in the sports and lifestyle market, grow its customer base and loyalty, and continue expanding digitally and through meaningful partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Herzogenaurach, Germany
Founded
1920

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