Enterprise Account Executive

The Enterprise Account Executive is a critical role on our go-to-market team. We’re looking for an elite, full-cycle account executive who can both break into the world’s best brands and grow the accounts they land.

At Quiq, you’ll work with C-level executives, customer experience and support leaders, and product and engineering teams at enterprises who are building next-generation customer experiences with Quiq.

As an Enterprise Account Executive, you will own the full account lifecycle — from prospecting and landing new enterprise and strategic logos, through renewal, upsell, and cross-sell — setting the strategic vision for your territory, directing resources to support that strategy, and executing sales at a tactical level to grow the business.

Responsibilities

New business

• Exceed prospecting activity, pipeline, and account-landing goals on a quarterly basis

• Continually build a pipeline of new business opportunities

• Develop and manage relationships with prospects in your named account list

• Identify, manage, and attend industry events and user groups to generate market awareness

Account growth & renewals

• Proactively manage the renewal process for accounts in your book of business to ensure continued adoption of the Quiq product

• Proactively build a pipeline by identifying upsell and cross-sell “add-on” opportunities within the existing customer base

• Go deeper and wider in accounts to drive adoption of Quiq across multiple business functions

• Work with Client Success and Marketing to execute multi-touch strategies for penetrating and expanding accounts

Across the full account lifecycle

• Become a product and solutions selling expert; conduct discovery calls, presentations, and demos with prospects and customers

• Demonstrate and sell value to key stakeholders during fast-moving, complex sales cycles

• Track all opportunity and account details — including use case, purchase timeframes, next steps, and forecasting — in Salesforce CRM

• Own a quota spanning new business, expansion and renewals,; achieve pipeline and revenue targets

• Measure success via regular tracking of pipeline, customer retention, and revenue growth opportunities

• Understand and communicate the nuances of the Quiq product to technical buying teams

• Travel to industry events and customer/prospect on-sites, 1-2 times per month

Minimum Requirements

• 8+ years of enterprise software sales experience, spanning both new-logo acquisition and growth of large enterprise / strategic accounts

• 3–5+ years’ experience with Contact Center, Customer Experience, Customer Support, or AI agents

• Demonstrated experience expanding the depth and width of account relationships in large organizations, alongside a track record of landing new enterprise logos

• A passion for solutions-oriented, consultative sales

• Demonstrable record of setting and exceeding sales goals across both new-business and renewal/expansion targets

• Current personal experience with AI tools and understanding of LLMs

• Strong understanding of developing human-centric CX experiences, customer journey mapping and use case development

• Outstanding written and verbal communication, presentation, and cross-functional leadership skills

• Strong executive presence and ability to foster deep relationships with prospects and customers

• Strong math skills for pipeline, quota, and forecasting work

You’ll do well in this role if you...

• Love hunting into new accounts as much as you love growing existing ones

• Can wok across functions to orchestrate a strategic growth plan

• Are curious and like to adopt new technologies

• Are not afraid of hearing “no”

• Possess strong business acumen and strive to understand customers’ businesses and goals

• Are a team player with a high level of integrity and a desire to assist your team and customers

• Have a proven capacity to develop relationships

• Are scrappy and resourceful — you might not have all the answers, but you know how to find them

Benefits and Perks

• Market-competitive total compensation package

• 100% company-paid family medical and 100% individual dental and vision insurance coverage

• Flexible, unlimited vacation policy

• Stock options

Quiq is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure people feel supported and connected at work. Applicants need to have the authority to work in the US. As we are an early-stage company, immigration sponsorship is not available.