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Concentrix

Global BPO offering customer engagement services

Automotive Marketing Sales Associate

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • A bachelor's degree (BA or BS) in Marketing or Communications and 1–3 years of experience in sales, marketing, and customer service are required.
  • Must be able to write reports and business correspondence and effectively present information to management or customers.
  • Proficiency in Microsoft Office, specifically Word, Excel, and Outlook, is required.
  • Must be able to work West Coast business hours.
  • Must be able to work effectively within a team environment, handle pressure and deadlines, manage multiple projects, and work with people across levels and backgrounds.

Responsibilities

  • Build and maintain consultative relationships with assigned dealers, serving as a trusted consultant through in-depth program expertise and business acumen.
  • Identify opportunities to drive program enrollment, adoption, and campaign deployment based on dealer needs and performance goals.
  • Meet or exceed assigned daily, monthly, and yearly goals.
  • Lead strategic conversations with dealers to align program capabilities with revenue, retention, and customer engagement objectives.
  • Drive dealer participation in program offerings by educating, influencing, and guiding decision-making on campaign strategy and deployment.
  • Ensure timely campaign activation and execution, maintaining engagement from enrollment through ongoing participation.
  • Develop customized marketing plans for each dealer to maximize performance, minimize risk, and achieve measurable outcomes.
  • Analyze performance trends, reporting, and market dynamics to provide actionable recommendations and optimization strategies.
  • Refine dealer strategy through ongoing communication reviews and performance discussions.
  • Translate reporting insights into actionable guidance for dealers to improve targeting, segmentation, and engagement.
  • Maintain accurate dealer records, including communications, campaign activity, and performance tracking, using a customer relationship management tool.
  • Review and approve dealer communications for brand alignment, quality standards, and program compliance.
  • Implement quality control processes for marketing materials, dealer selections, and dealer-originated copy.
  • Assist in resolving data issues.

Desired Qualifications

  • Experience with sales, direct marketing, and creating and implementing marketing plans is desired.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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