D

Duck Creek Technologies

Policy administration, billing, claims, rating software

National Sales Director - SaaS Software Sales, P/C Insurance

Full-Time
$111.3k - $198.3k/yr+ Sales commission + 401(k) employer match
Senior
Bachelor's
South Carolina, USA+1 moreMore locations: Massachusetts, USA
RemoteRemote role with travel required 80% of the time; overnight work may be required.
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A degree is preferred, or equivalent years of practical experience in a similar function or role.
  • At least 5 years of business experience in large-enterprise sales involving complex business software or information technology solutions.
  • At least 5 years of deep insurance industry or domain expertise.
  • Expert-level ability to manage large deal pursuit teams and complex buy-side consensus teams.
  • Deep knowledge of the complete Duck Creek offering, including service and support.
  • A high level of sales achievement.
  • Strong experience with long-term planning of resources, technology, and account structure.
  • Ability to lead and mentor a team.
  • Ability to understand and interpret carrier strategy and align appropriate Duck Creek software and service capabilities to C-level stakeholders.
  • Ability to manage and leverage external partner ecosystems as part of the overall value proposition and messaging.
  • Proficiency in Microsoft Excel and Microsoft Word.
  • Legal authorization to work in the country of the job location.
  • Willingness to travel 80% of the time and work overnight schedules when required.
Responsibilities
  • Engage with major property and casualty carriers and align Duck Creek solutions with customers’ business drivers.
  • Manage all aspects of sales cycles within an assigned set of accounts.
  • Teach prospective and current customers about new solutions and how to compete in their markets, translating that knowledge into successful commercial relationships.
  • Win new top-tier business and develop existing accounts.
  • Act as the sales expert for the team and support senior leadership on issues affecting design and selling success or future concepts, products, or technologies.
  • Create formal networks with key decision-makers and serve as an external spokesperson for the organization.
  • Build relationships with key influencers and develop business insight and informed opinions about assigned-account strategies.
  • Lead and guide Sales Directors on designated opportunities.
  • Participate in onboarding and training new Sales Directors.
  • Coach Sales Directors on pipeline creation and management opportunities.
  • Develop and execute prospecting strategies to identify, qualify, pursue, and close new business.
  • Secure and lead face-to-face meetings with business leaders and decision-makers, including C-level executives.
  • Develop, maintain, and grow an ongoing sales pipeline.
  • Maintain a thorough understanding of Duck Creek’s consultative and solution-selling process.
  • Deliver customer presentations and proposals articulating the Duck Creek value proposition and its support for prospects’ strategic objectives.
  • Maintain current and accurate account-status and sales-activity information in Salesforce.com.
  • Manage account development and opportunity pursuit from initial assignment through close using Salesforce customer relationship management.
  • Accurately forecast new bookings.
  • Develop and deploy strategies for securing new accounts.

About the company

D

Duck Creek Technologies

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Duck Creek Technologies provides software for property and casualty insurance carriers, including policy administration, billing, claims management, and a flexible rating engine. It operates on a subscription-based model, earning revenue from software licensing, implementation services, and ongoing support. The platform is designed for speed and scalability, allowing insurers to adapt quickly to market changes, develop new products, and improve service delivery across personal, commercial, and specialty lines. Compared to competitors, Duck Creek offers a comprehensive, industry-focused suite that covers core insurance operations with a modular, scalable architecture, helping a broad range of insurers streamline operations and enhance customer experiences. The company aims to enable insurers to meet current demands and support future growth.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Boston, Massachusetts

Founded

2000

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Simplify's Take

What believers are saying

  • FY26 bookings hit a record quarter; ARR grew 15% and NRR reached 111%.
  • Seven of the top 10 North American insurers now use Duck Creek.
  • Agentic FNOL opened early access on September 28, 2026, strengthening claims expansion.

What critics are saying

  • Send integration risks distracting engineering through 2027 while rivals copy the pitch.
  • Guidewire and Salesforce can bundle adjacent workflows, squeezing Duck Creek's pricing by 2027.
  • If agentic AI commoditizes core platforms, Duck Creek becomes a feature, not the system.

What makes Duck Creek Technologies unique

  • Duck Creek unifies policy, billing, claims, reinsurance, and underwriting on one data foundation.
  • July 3, 2026 Send acquisition adds AI-native underwriting orchestration across the policy lifecycle.
  • Agentic FNOL and Product Configurator turn insurance workflows into measurable automation.

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Benefits

  • Remote Work Options
  • Flexible Work Hours
  • Hybrid Work Options
  • Health Insurance
  • 401(k) Retirement Plan
  • Company Equity
  • Stock Options
  • Paid Vacation
  • Paid Holidays
  • Parental Leave
  • Family Planning Benefits
  • Fertility Treatment Support

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

0%
Insurance Business
Oct 13th, 2026
Insurance moves: Corgi, Clyde & Co, Duck Creek, Bishop Street and Starkweather

Insurance moves: Corgi, Clyde & Co, Duck Creek, Bishop Street and starkweather. They include a new chief sales officer and a new head of trucking underwriting Oct 13, 2026 This week's moves include another senior trucking hire at an AI-focused carrier, a leadership change at two MGAs owned by RedBird Capital, and appointments in insurance technology, coverage litigation and commercial broking. Corgi names head of trucking underwriting. Corgi Insurance has appointed Daniel Oldham (pictured, left) as head of underwriting for trucking. He will oversee risk selection, pricing, portfolio management, product development and broker relationships for Corgi's trucking business. Oldham was previously vice president and head of transportation at Canopius Group, where he grew the transportation book from $10 million to $39 million while keeping it profitable. While there, he also launched a cannabis transportation program and an admitted trucking program. He has also held underwriting roles at NBIS and Great West Casualty Company, and started his career in brokerage. Oldham's arrival follows Corgi's appointment of Stephen Segroves as head of pricing for its trucking program last month. Hiring for both pricing and underwriting in quick succession points to a serious push into commercial auto. For brokers placing fleet business in one of the hardest lines, an experienced underwriter with a background in brokerage could make Corgi a more accessible market. Clyde & Co adds California automotive warranty partner. Law firm Clyde & Co has hired Ani Tolmoyan (pictured, center) as a partner in its California automotive and warranty litigation practice in Los Angeles. She joins from Lewis Brisbois, where she advised automotive manufacturers on California warranty litigation. California's warranty and consumer protection laws generate significant litigation for carmakers, dealers and their insurers, especially as new vehicle technologies raise new liability questions. Duck Creek names chief sales officer. Duck Creek has promoted William Magowan (pictured, right) to chief sales officer, leading its global sales organization. Magowan has been with the core systems provider for more than 13 years and was most recently senior vice president of sales, a role he had expanded from North America to EMEA and APAC. CEO Hardeep Gulati said Duck Creek was entering its 2027 fiscal year from a position of strength, after one of the largest years of new bookings in its history. Carriers' investment in core systems and AI underwriting tools will shape how quickly they can quote, bind and service business through brokers. Bishop Street names new Conifer and AIM leader. Bishop Street Underwriters, a RedBird Capital Partners portfolio company, has promoted Rick Fiato to the new role of chief business officer. He will lead legal, compliance and human resources across Bishop Street and its operating companies. Fiato was chief executive of Conifer Insurance Services (CIS) and president of Aerospace Insurance Managers (AIM). Bill Wilson succeeds him in both roles. Wilson spent more than a decade in leadership at VGM Insurance, where he built an agent and broker network covering all 50 states and expanded specialty programs in healthcare, golf and hospitality. Fiato will stay on the boards of CIS and AIM to support the transition. Agents placing hospitality and specialty programs with Conifer now have a leader with a background in building programs and distribution networks. That suggests growth through agency partnerships is a priority. Starkweather & Shepley adds Naples commercial adviser. Starkweather & Shepley has hired Robert Saucier as a commercial risk advisor in its Naples, Florida office. He has 20 years of experience, focused on construction and contracting, manufacturing, and wholesale distribution. The hire adds construction and contracting expertise in Southwest Florida, a fast-growing market where contractor and builder's risk exposures continue to rise.

PR Newswire
Oct 9th, 2026
Duck Creek appoints Andy Moss underwriting chief and Lloyd Peters EMEA head after Send acquisition

Duck Creek has appointed Andy Moss as chief underwriting officer and Lloyd Peters as vice president and general manager for Europe, the Middle East and Africa (EMEA). The insurance software company announced the moves in London on October 9, 2026. The appointments follow Duck Creek's acquisition of Send Technology Solutions Ltd, announced in July 2026. The deal brought Send's AI-based underwriting management tools into Duck Creek. Moss, a Send co-founder and its former chief executive officer, will report to chief executive officer Hardeep Gulati. He will lead Duck Creek's underwriting business and keep overseeing Send's product, technology, and client operations. Peters, Send's former chief revenue officer, will report to chief commercial officer William Magowan. He will lead all EMEA operations and combine the sales teams under one regional head.

Reinsurance News
Oct 9th, 2026
Duck Creek names Andy Moss as GM of Underwriting and Lloyd Peters as GM of EMEA.

Duck Creek names Andy Moss as GM of Underwriting and Lloyd Peters as GM of EMEA. 9th October 2026 - Author: Saumya Jain - Duck Creek, an insurance technology provider focused on core systems and digital capabilities for insurers, has appointed Andy Moss as General Manager (GM) of Underwriting and Lloyd Peters as Vice President and General Manager for Europe, the Middle-East, and Africa (EMEA). The appointments follow Duck Creek's previously announced acquisition of Send Technology Solutions Ltd in July 2026. Moss co-founded Send and previously served as its Chief Executive Officer (CEO), he will now report to Hardeep Gulati, CEO, Duck Creek. His remit includes leading Duck Creek's underwriting business while continuing to oversee the Send product, technology, and customer operations. Additionally, Moss will help enhance Duck Creek's underwriting strategy, and focus on strengthening the company's Agentic Underwriting Workbench strategy and helping insurers use AI, data, workflows, and decision intelligence to improve underwriting performance. Before founding Send, Moss held technology and architecture leadership roles across the London insurance market, including Chief Technology Officer for DXC Technology's London Insurance Market division, and technical roles at HSBC Global Banking and Markets and Achilles Group. Moss said, "The acquisition of Send created a powerful foundation for Duck Creek to help insurers transform underwriting from a collection of disconnected processes into a more intelligent, orchestrated experience. I'm excited to take on this broader role and continue building on the work Reinsurance Group started at Send. "Together with the team at Duck Creek, we have an opportunity to help insurers make faster, more informed decisions while giving underwriters the technology, data, and intelligence they need to manage increasingly complex risks." In his new role, Peters will report to William Magowan, Chief Sales Officer. He will lead Duck Creek's overall EMEA regional business. Most recently, he served as Head of Revenue at Send, and will continue to lead Send's UK Sales team while also taking on leadership of Duck Creek's Sales organisation across EMEA. The expanded remit will bring the commercial teams together under one regional leader. In the past, Peters spent over a decade with Deloitte advising insurers on business transformation. He then moved into commercial leadership at Send. Peters added, "What excites me most is the breadth of what Reinsurance Group can now offer. Duck Creek and Send together give insurers a complete underwriting and core platform, built on an agentic foundation and backed by a clear vision of how AI will deliver measurable business value. "With a Duck Creek team that is committed to the region, coverage across every market segment, and significant opportunity in the London and specialty markets in particular, I'm looking forward to bringing our commercial teams together and turning that opportunity into growth across EMEA."

PR Newswire
Sep 28th, 2026
Duck Creek launches agentic FNOL to transform claims intake with AI automation

Duck Creek Technologies has launched Duck Creek Agentic First Notice of Loss (FNOL), an AI-powered solution that transforms claims intake using orchestrated AI agents. Now available for early access customers, the system captures, validates, enriches and routes claims across digital, voice-to-text and mobile channels. The solution enables claimants to report losses in natural language rather than through rigid forms. It verifies coverage, assesses severity and identifies anomalies from initial loss descriptions without manual data entry. Built on Duck Creek's Agentic AI Platform and developed with Google Cloud using Gemini models, the system integrates with Duck Creek Claims and supports third-party core systems. It forms part of Duck Creek's expanding portfolio of agentic applications, including Agentic Underwriting and Agentic Product Configurator.

MarketScreener
Sep 24th, 2026
Duck Creek technologies showcases its new agentic underwriting-to-core platform at ITC Vegas 2026.

Duck Creek technologies showcases its new agentic underwriting-to-core platform at ITC Vegas 2026. Published on 09/24/2026 at 01:21 pm EDT S&P Capital IQ Duck Creek acquired Send, the underwriting orchestration platform, creating the industry's first and only agentic solution to unite core insurance operations and intelligent underwriting workflows across the policy lifecycle for multiple operating models. Duck Creek will be at ITC Vegas 2026 showcasing its new agentic underwriting-to-core platform. Conference attendees will be able to learn more about the intelligent core at the Duck Creek (#2633) and Send booths (#1639). Attendees can engage with Duck Creek and Send experts at both booths and see live demonstrations of how the combined platform accelerates underwriting and simplifies operations across the policy lifecycle. Demonstrations include: Send Underwriting Orchestration: a live look at the agentic workflow Duck Creek and Send now offer together, from submission intake and triage through bind and post-bind servicing, on a single risk-centered workspace. Duck Creek Suite: low-code configuration tools, open APIs, and add-on products that can be implemented individually or as one cohesive, agentic platform. Duck Creek Policy: a cloud-native, configurable policy administration solution with self-service capabilities and automated processing across underwriting, claims, billing, and reinsurance. Duck Creek Claims: a SaaS solution that automates workflows and streamlines the process from initial report to final settlement. Duck Creek Reinsurance: a comprehensive solution for managing reinsurance partners, contracts, bills, recoveries, and payables. Duck Creek Loss Control: a cloud-based platform that helps insurers proactively manage risk, reduce claims, and optimize pricing. (C) S&P Capital IQ - 2026