Team Lead – Pediatric Partnerships

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness.  Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. 

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Team Lead, Pediatric Partnerships                                   

FLSA Status:  Exempt                 

Department: Integrated Care                                   

Reports to:  Director, Clinical Services        

JOB SUMMARY: The Team Lead of Pediatric Partnerships provides clinical supervision, quality assurance, and operational oversight to Behavioral Health Clinicians in Pediatric Partnership sites.  In addition to leadership responsibilities, they provide therapy to Consumers.

RESPONSIBILITIES:

• Supervision, Coaching, & Professional Development:
  Provides regular and consistent direct, individual supervision to Behavioral Health Clinicians in Pediatric Partnership sites.
  Maintains adequate records of supervision provided.
  Provides ongoing, regular feedback and evaluation to clinicians on the quality and timeliness of their clinical work and productivity. Also solicits feedback from clinicians regarding supervision and whether needs are being met. 
  Sets clear goals for productivity and clinical quality standards to achieve and maintain required care delivery.
  Utilizes performance metrics and outcome data to inform coaching and professional development goals.
  Instills in team and coaches to organizational core values of connection, innovation, compassion, and integrity.
  Helps clinicians identify professional development goals for the year, and collaboratively monitors progress toward those goals.
  Collaborates with others to develop and provide trainings to enhance clinicians’ tools and skills.
• Data Analysis and Utilization:
  Monitors operations and data to conduct analysis, identify trends, measure productivity, and provide coaching, direction, and response to demand.
• Compliance:
  Ensures that clinician complies with all legal and ethical practices.
  Ensures the clinician complies with all standard work, SOP’s, policies, and procedures.
• Leadership:
  Engages in strategic planning and implementation to enhance quality, efficient service delivery.
  Responsible for interviewing, hiring, onboarding, and offboarding all Behavioral Health Clinicians – Pediatric Partnerships. 
  Leads process improvement and change management for pediatric partnerships.
  Collaborates with interdepartmental leaders regularly.
• Relationship Building & Liaison Support:
  Builds and maintains strong professional relationships with key stakeholders at pediatric partnership sites.
  Conducts quarterly site visits to connect with Clinician and pediatric clinic associates. 
  Collaborates with pediatric clinic associates ongoing and serves as liaison to support the success of the partnership.
• Therapy:
  Conducts therapy (individual and group) with Consumers onsite when not conducting administrative / supervision responsibilities. 

Other Responsibilities: 

• Responsible for attending all mandatory in-services, continuing education and annual health requirements.
• Comply with all Corporate Compliance policies, practices and procedures.
• Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director.
• Comply with all OSHA and safety policies, practices, and procedures.  Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator.
• Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.
• Provide leadership to others through example and sharing of knowledge/skill.
• Follow all policies and procedures set by the Agency.

REQUIREMENTS:

Essential Skills and Experience:

• Master’s degree Clinical Psychology, Social Work (MSW), or related field.
• Full licensure as an LCSW (Licensed Clinical Social Worker), LPC (Licensed Professional Counselor), or equivalent
• Minimum 3 years of clinical experience
• Minimum 2 years of leadership experience in behavioral healthcare
• Must maintain active license and good standing with Licensing and Health Boards of Tennessee
• Excellent communication, collaboration, initiative, organizational, and clinical skills

Essential Requirements for the Position:

• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Cell Phone

ABOUT YOU:

Core Competencies: 

Leadership Skills 

• Ability to lead by example 
• Ability to make sound decisions quickly and decisively 
• Ability to motivate staff 
• Ability to identify strengths and weaknesses of provide coaching on professional growth areas
• Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during stressful times 

Team Oriented 

• Assist teammates as needed 
• Creates and maintains a climate in which teammates want to do their best 
• Can quickly find common ground and solve problems for the good of the team 

Interpersonal Skills 

• Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be both direct and diplomatic 

 Customer Service 

• Internal & external customer service indicative of mutual respect & trust 

Joint Commission Competencies: 

• Consumer Engagement – establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers.  
• Actively participates in consultation process.  
• Complete all clinical documentation in specified time periods.  
• Demonstrates ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team.  
• Demonstrates evidenced informed practice related to substance use disorders.  
• Demonstrates evidenced informed practice related to clinical care of children and youth.  

BENEFITS:

Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.