Dick's Sporting Goods

Retailer of sporting goods, apparel, footwear

Senior Director Distribution Center Operations

Warehouse & FulfillmentConfirmed live in the last 24 hours

Full-timeConklin, NY, USAIn-person

About the Job

Requirements

A bachelor's degree is required.
10–15 years of experience is required.
Demonstrated success leading large-scale retail, omnichannel, or consumer distribution operations with accountability for operational performance, financial results, and continuous improvement.
A proven track record of improving safety, quality, service, productivity, labor efficiency, inventory accuracy, and cost performance within complex distribution environments is required.
Experience leading organizations through significant transformation, including operational turnarounds, automation, facility start-ups, consolidations, organizational redesign, or business integrations is required.
A track record of building and developing high-performing leadership teams through coaching, succession planning, talent development, and organizational change is required.
Experience supporting both retail store replenishment and direct-to-consumer fulfillment within complex distribution environments is required.
Strong operational and financial acumen, including experience managing large operating budgets, labor planning, key performance indicators, and cross-functional business partnerships, is required.
Demonstrated ability to influence executive stakeholders while balancing strategic priorities with day-to-day operational execution is required.

Responsibilities

Lead day-to-day distribution center operations, including receiving, warehousing, inventory management, fulfillment, shipping, labor planning, and inventory accuracy across a high-volume omnichannel facility.
Improve safety, quality, productivity, service, cost, merchandise velocity, and overall financial performance through disciplined execution and continuous improvement.
Build, coach, and develop a high-performing leadership team, creating accountability, succession plans, and a culture centered on engagement, ownership, and continuous improvement.
Manage facility financial performance, including operating budgets, payroll planning, workforce planning, capital investments, and overall profit-and-loss stewardship.
Partner with Merchandising, Store Operations, Transportation, Industrial Engineering, Human Resources, Finance, Technology, and Supply Chain Excellence to improve operational performance and support enterprise initiatives.
Lead operational transformation through automation, process optimization, warehouse management system capabilities, standardized operating practices, and scalable management systems.
Foster a people-first culture while managing labor relations and maintaining a positive, union-free work environment.

Desired Qualifications

Experience in multi-brand retail operations is a plus.

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

DICK'S Sporting Goods is seeking a Senior Director, Distribution Center Operations to lead our Conklin, NY Distribution Center. This facility operates as both an RDC and an MFC, playing a critical role in supporting stores, eCommerce, and customer demand across the network.

The Senior Director will provide strategic and operational leadership for all distribution center activities, ensuring the safe, efficient, and accurate flow of merchandise while delivering exceptional service to our stores and business partners. This leader will oversee a large-scale operation, manage significant financial resources, and drive continuous improvement across people, processes, and technology.

Job Duties & Responsibilities

Key Responsibilities
•Lead all aspects of day-to-day distribution center operations, including receiving, warehousing, inventory management, fulfillment, shipping, labor planning, and inventory accuracy across a high-volume omnichannel facility.
•Drive operational excellence by improving key performance indicators including safety, quality, productivity, service, cost, merchandise velocity, and overall financial performance through disciplined execution and continuous improvement.
•Build, coach, and develop a high-performing leadership team, creating accountability, succession plans, and a culture centered on engagement, ownership, and continuous improvement.
•Manage all aspects of facility financial performance, including operating budgets, payroll planning, workforce planning, capital investments, and overall P&L stewardship.
•Partner closely with Merchandising, Store Operations, Transportation, Industrial Engineering, HR, Finance, Technology, and Supply Chain Excellence to improve operational performance and support enterprise initiatives.
•Champion operational transformation through automation, process optimization, WMS capabilities, standardized operating practices, and scalable management systems.
•Foster a people-first culture while effectively managing labor relations and maintaining a positive, union-free work environment.

QUALIFICATIONS:

Bachelors Degree
10-15 years experience
Demonstrated success leading large-scale retail, omnichannel, or consumer distribution operations with accountability for operational performance, financial results, and continuous improvement.
Proven track record of improving key operating metrics including safety, quality, service, productivity, labor efficiency, inventory accuracy, and cost performance within complex distribution environments.
Experience leading organizations through significant transformation, including operational turnarounds, automation, facility start-ups, consolidations, organizational redesign, or business integrations.
Track record of building and developing high-performing leadership teams through coaching, succession planning, talent development, and organizational change.
Experience supporting both retail store replenishment and direct-to-consumer fulfillment within complex distribution environments; experience in multi-brand retail operations is a plus.
Strong operational and financial acumen with experience managing large operating budgets, labor planning, KPIs, and cross-functional business partnerships.
Demonstrated ability to influence executive stakeholders while balancing strategic priorities with day-to-day operational execution.

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidateduring any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Targeted Pay Range: $153,700.00 - $285,300.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

About the Company

Dick's Sporting Goods

Retailer of sporting goods, apparel, footwear

DICK'S Sporting Goods is a major retailer that sells sporting goods, including equipment, apparel, and footwear, through both its network of physical stores and its online site. Customers can shop in person or online, with promotions and financing options such as 0% APR for up to 12 months on qualifying purchases through Affirm. The company also runs a ScoreCard loyalty program that earns points on purchases to encourage repeat business, and it offers a Best Price Guarantee to ensure customers get the lowest price. DICK'S Sporting Goods stands out by combining a large, nationwide retail footprint with a strong online presence, a rewards program, flexible financing, and a focus on customer satisfaction and social responsibility. Its goal is to make sports and outdoor activity accessible to a wide range of people—from amateurs to professionals—while giving back to communities and upholding ethical business practices.

Company size: 10,001+
Company stage: IPO
Headquarters: Coraopolis, Pennsylvania
Founded: 1948

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