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Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Manager – Global Entertainment - Media & Sports

Account ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$100k - $120k

About the Job

Requirements

  • Strong relationship-building, communication and negotiation skills.
  • Excellent presentation and stakeholder management capabilities.
  • Ability to work independently and manage multiple priorities.
  • Commercial awareness and a passion for driving revenue growth.
  • Experience working in hospitality, travel, sales or a related industry.
  • Proficiency in Microsoft Office Suite and sales systems.
  • A Bachelor's degree, preferably in Hotel Management, Business Administration or Marketing.
  • A collaborative mindset and commitment to delivering exceptional service and results.

Responsibilities

  • Manage a portfolio of key global Entertainment, Media & Sport accounts.
  • Develop and execute strategic account plans to drive revenue growth and achieve business objectives.
  • Build and maintain strong relationships with key decision-makers and stakeholders.
  • Identify opportunities to strengthen account penetration and expand partnership opportunities.
  • Support the development of business reviews and industry insights for hotels and senior leadership.
  • Develop new business opportunities across the Entertainment, Media & Sport sector.
  • Deliver sales presentations and commercial proposals.
  • Participate in industry events, tradeshows, conferences and networking activities.
  • Initiate and host educational visits and client engagement activities.
  • Maintain accurate account information and activity records within company sales systems.
  • Act as a key point of contact for assigned accounts.
  • Ensure a high level of customer satisfaction and responsiveness.
  • Manage customer enquiries, concerns and escalations professionally and effectively.
  • Build long-term partnerships that support sustainable business growth.
  • Support pre-opening hotels through account identification and commercial engagement strategies.
  • Collaborate with internal stakeholders to maximise revenue opportunities across the portfolio.
  • Perform additional duties as assigned to support operational and business requirements.

About the Company

Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.

Company size
10,001+
Company stage
IPO
Headquarters
Hong Kong
Founded
1963

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