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Constellation Brands

Produces and markets beer, wine, spirits

Senior Manager - Strategic Partner Management

IT OperationsPosted on Nov 12
Full-time$117.1k - $212.9k

About the Job

Requirements

  • A bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Information Technology, Finance, or a related field is required.
  • At least 5 years of progressive experience in strategic vendor management, supplier relationship management, technology sourcing, contract governance, third-party risk, managed services, or a related discipline is required.
  • Experience building and operating supplier scorecards, key performance indicators, service-level agreements, quarterly business reviews, performance improvement plans, and executive reporting is required.
  • Experience governing contract changes, statements of work, renewals, obligations, and supplier performance in partnership with Procurement and Legal is required.
  • Ability to build supplier roadmaps and align external partner capabilities and commitments with business and technology priorities is required.
  • Strong analytical, financial, problem-solving, facilitation, negotiation, and executive communication skills are required.
  • Ability to represent IT needs, influence senior leaders and suppliers without direct authority, and structure ambiguous or complex issues is required.
  • Experience leading teams, coaching talent, and managing multiple priorities in a complex enterprise environment is required.

Responsibilities

  • Represent IT's strategic partner management goals by translating enterprise priorities and frameworks into performance expectations, governance standards, decision rights, escalation paths, and consistent ways of working.
  • Own the supplier performance and scorecarding framework for IT vendors, including key performance indicators, service-level agreements, experience, value, risk, continuous-improvement measures, and monthly and quarterly partner health reporting for executives.
  • Advise IT leaders on partner health and decisions about remediation, renewals, expansion, consolidation, and exits using fact-based insights and recommendations.
  • Coordinate performance improvement plans and escalations of material service issues by establishing root causes, corrective actions, accountable owners, milestones, and measurable recovery expectations.
  • Build and maintain joint supplier roadmaps connecting partner capabilities, investments, innovation, and commitments to business priorities, IT strategy, product plans, architecture direction, and measurable value realization.
  • Maintain an enterprise view of strategic partners by monitoring ownership, tiering, contracts, renewals, performance, utilization, dependencies, risk, compliance, continuity, and strategic fit; build trusted relationships and develop Strategic Partner Management talent.
  • Drive measurable value across the technology portfolio by identifying opportunities for innovation, automation, service improvement, and cost optimization, and report contractual savings, avoided costs, productivity gains, and business outcomes.
  • Periodically assess whether each strategic partner should receive further investment, be maintained, consolidated, renegotiated, or exited.

Desired Qualifications

  • Experience with technology service providers, strategic outsourcing, managed services, software suppliers, and professional-services partners is preferred.
  • Knowledge of vendor-management, contract-lifecycle, procurement, financial-management, and performance-reporting tools is preferred.
  • Professional certification such as ITIL, PMP, Certified Supplier Relationship Professional, Certified Professional in Supply Management, or a comparable credential is preferred.
  • Experience driving process maturity, supplier rationalization, organizational change, and measurable value realization is preferred.

About the Company

Constellation Brands

Produces and markets beer, wine, spirits

Constellation Brands produces and markets beer, wine, and spirits to markets in the U.S., Mexico, New Zealand, and Italy. It owns a portfolio of brands and distributes largely through retailers and distributors, including exclusive U.S. rights to Corona and Modelo. It earns revenue by importing, marketing, and selling these brands across its international footprint, leveraging a broad distribution network and a diversified product mix. Its goal is to grow enduring brands that connect with consumers while pursuing sustainable and responsible operations.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Rochester, NY
Founded
1945

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