Fielmann
Optical retail and hearing care
Augenoptiker
About the job
- The candidate must be trained as an optician.
- The candidate must be comfortable using modern measurement and manufacturing technology.
- The candidate must remain calm during periods of high customer volume.
- The candidate must demonstrate empathy, teamwork, and communication skills when addressing customer needs.
- Advise customers by combining professional expertise, empathy, and stylistic judgment to identify the best solution.
- Perform eye measurements using modern technology, document them carefully, and explain the results clearly.
- Prepare orders, record customer data and incoming goods, check prescriptions, and assess damage to eyeglasses.
- Apply knowledge of contact lenses when needed.
- Knowledge of contact lenses is desirable, or the candidate can acquire this knowledge through the company.
About the company
Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.
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