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ING

Digital banking and sustainable lending

Senior Private Banking Competency Development Expert

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Experience working with a sales network or with advisors responsible for investments.
  • Strong knowledge of the investment market and investment products, with the ability to discuss them confidently with advisors and experts.
  • Understanding of relationship-based sales and the ability to combine expert knowledge with practical sales support and client relationship building.
  • Experience delivering training or workshops and comfort working with groups.
  • Ability to translate expert knowledge into practical, engaging training that addresses real situations encountered by advisors.
  • Ability to assess the broader development needs of a sales network and propose a coherent development program.
  • Ability to work independently and proactively, and deliver projects from conception through implementation.
  • Willingness to use new technologies and modern learning methods, including virtual reality.
  • Readiness for regular business travel within Poland.

Responsibilities

  • Develop Private Banking advisors’ competencies, particularly investment knowledge and skills for conducting investment conversations with clients.
  • Co-create and develop the training program, taking into account business needs, changes in the offering, and advisors’ needs.
  • Identify development needs and design and implement training, workshops, and other competency-building activities.
  • Independently deliver training and workshops for advisors and support their practical skill development.
  • Work with the sales network, including meeting advisors and working in regional locations, to understand their day-to-day challenges and needs.
  • Use virtual reality as one of the competency-development tools.
  • Collaborate with experts and other bank units to provide the sales network with up-to-date knowledge about the offering, products, and ways of working with clients.
  • Work with external training providers and coordinate delivered projects.
  • Monitor the effectiveness of development activities and improve the training program.
  • Seek new methods and tools to systematically raise competencies across the sales network.

Desired Qualifications

  • Experience working with advisors responsible for investments.

About the Company

ING

Digital banking and sustainable lending

ING provides digital banking and financial services to individuals and businesses worldwide. Its products and services include online and mobile banking, lending, payments, and advisory services designed to be frictionless so customers can make confident financial decisions. ING differentiates itself by focusing on sustainable choices, responsible lending, and sharing knowledge to help customers and partners realize their visions for a better future. The bank emphasizes empowerment over judgment and aims to finance change, partner with customers, and continuously innovate in a sustainable way. Its goal is to help people and businesses progress toward their goals while reducing barriers and making banking easier and more responsible.

Company size
10,001+
Company stage
IPO
Headquarters
Amsterdam, Netherlands
Founded
1991

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