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Voya Financial

Financial services: retirement, investments, insurance

Executive Assistant

Executive SupportConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • A high school diploma or GED is required; a bachelor's degree is preferred. A high school diploma/GED plus two years of experience may be considered in lieu of a bachelor's degree.
  • At least seven years of progressively responsible administrative experience, including at least three years supporting C-level or senior executives.
  • Advanced proficiency with Microsoft Word, Excel, Outlook, SharePoint, and PowerPoint.
  • Excellent verbal and written communication skills.
  • Exceptional discretion and the ability to maintain strict confidentiality.
  • Strong organization, attention to detail, and ability to prioritize multiple responsibilities in a fast-paced environment.
  • Strong critical-thinking, problem-solving, and decision-making capabilities.
  • Ability to work independently and collaboratively while adapting to changing priorities and business needs.
  • Confidence and professionalism when interacting with senior leaders and external partners.
  • Ability to anticipate needs, resolve issues proactively, and take initiative with minimal direction.
  • Flexibility to work extended hours when needed to support time-sensitive matters.

Responsibilities

  • Provide primary executive support to the Chief Financial Officer and Office Manager, serving as a trusted point of contact.
  • Manage complex, fast-changing calendars for the CFO, prioritizing requests, resolving conflicts, and anticipating scheduling needs.
  • Coordinate and manage virtual and onsite meetings and events, including logistics, agendas, catering, and meeting materials.
  • Prepare, edit, and proofread polished materials and correspondence using Microsoft PowerPoint, Word, and Excel, including drafting communications on behalf of executives.
  • Handle highly confidential and sensitive information with discretion and professionalism.
  • Process and reconcile vendor invoices and the CFO’s expense reports, coordinating with the finance team on approvals and deadlines.
  • Communicate and follow up on requests and action items; track open items related to office operations while liaising with Building Management, Security, and Voya partners.
  • Serve as a liaison between executives, administrative and business management teams, external contacts, and vendors.
  • Support office and business needs, including tasks of varying size and scope.
  • Act as the welcoming and professional first point of contact for visitors and guests.
  • Partner with the Office Manager and administrative team to help manage workload and operational priorities.
  • Manage office subscriptions, publications, and professional memberships.
  • Maintain organized electronic and hard-copy files and records, and provide printing, copying, and scanning support as needed.
  • Maintain office, kitchen, and hospitality supplies by monitoring inventory and coordinating orders.
  • Assist with ad hoc projects and initiatives while identifying opportunities to improve administrative and office processes.
  • Plan and coordinate domestic and international business travel arrangements for the CFO.
  • Understand and comply with all firm policies and procedures while performing responsibilities associated with the role.

Desired Qualifications

  • Financial services industry experience.
  • Experience with Concur, Adobe, DocuSign, and Claude.
  • A poised, polished, and professional presence appropriate for a client-facing office environment.
  • Exceptional judgment, composure, and interpersonal skills when interacting with senior executives, investors, visitors, and key stakeholders.

About the Company

Voya Financial

Financial services: retirement, investments, insurance

Voya Financial provides retirement planning, investment management, and insurance products for individuals, employers, and institutions, mainly in the United States. Its products help individuals save and grow wealth for retirement, while employers offer retirement plans and benefits within their workforce, and institutions receive tailored investment management. The company earns fees from investment management and premiums from insurance policies, creating recurring revenue from long-term client relationships. Voya differentiates itself by emphasizing corporate responsibility, inclusiveness, and ESG-aligned practices to attract clients and talent, rather than competing only on price or returns. Its goal is to help clients achieve financial confidence and security by offering a broad, client-centric suite of financial services to support stable, long-term financial well-being.

Company size
5,001-10,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2014

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