Director – Organic Social & Community
AutoNation
Director – Organic Social & Community
AutoNation
Sells and services cars through US dealerships
The ideal candidate blends strategic leadership with strong operational execution, understands how brand and performance work together, and brings deep fluency across the social ecosystem -, knowing how to leverage different platforms to activate distinct strategies, audiences, and moments. They are passionate about building modern, scalable social organizations that deliver both cultural relevance and measurable impact.
Organizational Relationships:
This role partners closely with Brand, Creative, Campaigning, Local Marketing, Customer Experience, Operations, PR, and agency partners. The Director will lead and mentor a growing team spanning content creation, community engagement, insights, and local enablement.
Job Responsibilities:
Own AutoNation’s enterprise owned media and community strategy across core and emerging platforms.
Build and lead a modern social operating model grounded in always- on storytelling, cultural relevance, and measurable performance.
Establish channel strategy, voice governance, playbooks and KPIs.
Oversee publishing, moderation, crisis management and community engagement across platforms.
Launch proof-point storytelling and micro-campaigns that activate the brand narrative.
Lead local enablement strategy, ensuing brand- safe, authentic execution at scale
Partner with analytics and media teams to connect owned media performance to business outcomes.
Manage social technology stack, tools, and vendor relationships.
Facilitate regular cross-functional planning meetings, ensuring teams alignment and on-time delivery.
Ensure brand consistency and creative quality across all owned platforms.
Demonstrate and advocate company vision, mission, and values; adhere to company policies and procedures.
Qualifications:
Bachelor’s degree in Marketing, Communications, or related field.
8-10+ years of experience in owned media, social, or community leadership roles.
Proven experience building and scaling social teams and operating models.
Deep understanding of platform dynamics, culture, and community management.
Strong cross-functional leadership, executive communication and stakeholder-management skills.
Strategic thinker with a creative, solutions-oriented approach to problem-solving.
Must meet company’s requirements for employment.
Physical Requirements:
Business travel (up to 30%)
Standard office environment
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Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Sells and services cars through US dealerships
AutoNation runs car dealerships across the United States, selling and servicing vehicles from brands such as Toyota, Honda, Ford and Chevrolet. Alongside its franchised stores, it operates AutoNation USA stores that sell only used vehicles, plus collision repair centers and mobile mechanics who service cars at customers' homes. Shoppers can browse, buy and arrange financing in a store or online, and the company earns money on each vehicle sold, on parts and repair work, and on the financing, warranties and service contracts sold with each car. AutoNation was founded in 1996 by Wayne Huizenga, the entrepreneur behind Waste Management and Blockbuster, and is based in Fort Lauderdale, Florida.
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