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Five9

Cloud-based contact center software provider

Talent Acquisition Coordinator

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeManila, Metro Manila, Philippines

About the Job

Requirements

  • Must be able to work during US Pacific Standard Time business hours.
  • Proven experience with high-volume interview scheduling.
  • Comfortable working with data and proficient in Excel, Word, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong sense of urgency, excellent organizational skills, and the ability to multitask effectively.
  • Ability to prioritize and meet deadlines in a rapidly changing environment.
  • Ability to exercise good judgment and discretion and to secure and maintain private and confidential information.
  • Experience working within the Greenhouse Applicant Tracking System (ATS).
  • Ability to work independently with minimal direct supervision and collaborate effectively in a team environment.
  • A service-oriented approach and genuine enjoyment in providing an excellent candidate and hiring manager experience.
  • Bachelor’s degree or equivalent work experience.

Responsibilities

  • Coordinate complex interviews for candidates and interview teams across multiple time zones, ensuring timely and efficient communication.
  • Act as a primary point of contact for resolving interview-related issues, including scheduling conflicts and technical difficulties, promptly and professionally.
  • Create a positive and welcoming environment for candidates, acting as an ambassador for the company culture and ensuring they feel valued throughout the process.
  • Provide outstanding customer service to internal and external stakeholders.
  • Work collaboratively with Talent Acquisition Partners and Human Resources Operations on the status of new hires.
  • Handle recruiting-related operational tasks, which may include referral bonus program support, weekly reporting, and recruiting fee processing.
  • Ensure pre-employment background checks for United States hires are conducted, reviewed, and approved.
  • Support the maintenance of Greenhouse data and functionality.

About the Company

Five9

Cloud-based contact center software provider

Five9 provides cloud-based contact center software for inbound and outbound calls. Its platform includes advanced call routing, predictive dialing, IVR self-service, and reporting, all delivered as a subscription in the cloud. It differentiates itself with scalable cloud deployment, strong security, and training options through Five9 University. Its goal is to help organizations of all sizes improve customer service efficiency by managing customer interactions across channels.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Ramon, CA
Founded
2001

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