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CXG

Advises luxury brands on retail customer experience

Évaluateur de marques de luxe automobile

Customer ExperienceConfirmed live in the last 24 hours
Full-timeMont-Saint-Guibert, BelgiumNo salary listed

About the Job

Requirements

  • Applicants must be at least 18 years old.
  • Applicants must have a good understanding of the automotive industry.
  • Applicants should be passionate about automobiles, customer-service improvement, and retail environments.
  • Applicants must enjoy interacting with people.
  • Applicants must be able to discreetly observe and note different aspects of the purchasing experience.
  • Applicants must own a car and have a driving licence.
  • Applicants must provide impartial, honest feedback without personal bias and complete online surveys promptly.

Responsibilities

  • Select assignments that fit the evaluator's interests, preferences, and profile.
  • Visit automobile showrooms, interact with product experts, explore the space, and evaluate the service experience.
  • Assess the atmosphere, service level, digital and in-store interactions, follow-up communications, and the overall customer journey.
  • Submit honest, professional observations through structured questionnaires on the platform.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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