Tesla

Makes electric cars, robotaxis and grid batteries

Sales Advisor

Retail SalesConfirmed live in the last 24 hours

Full-timeDublin, IrelandNo salary listedIn-person

About the Job

Requirements

The candidate must have a passion for Tesla's mission and products and a desire to share this with others.
The candidate must be able to communicate with customers and build rapport.
The candidate must be able to explain complex topics to customers in simple terms.
The candidate must focus on educating customers and understanding their needs.
The candidate must be able to work in a fast-paced, high-pressure environment and prioritize multiple tasks and deadlines.
The candidate must have strong attention to detail and organizational skills.
The candidate must be able to work independently and as part of a team.
The candidate must understand and communicate in English when needed.
The candidate must have held a valid driving licence for at least two years.

Responsibilities

Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trends.
Understand each customer's needs and preferences, and provide a personalized solution that meets their requirements.
Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience.
Guide customers through the sales process, including financing options, trade-ins, and delivery timelines.
Answer customer questions and address concerns or objections as a trusted advisor.
Provide an exceptional customer experience that exceeds expectations and build long-term customer relationships.
Meet or exceed sales targets and performance metrics.
Work collaboratively with other Tesla team members to ensure a seamless customer experience.
Support sales and delivery needs across the team with a flexible mindset.
Accurately track and update customer details and all actions in internal systems.
Execute best practices and share them across the Tesla location.
Educate customers on the full Tesla ecosystem and available solutions.
Complete sales administrative duties, including contracts and finance, in a timely manner and collaborate with relevant stakeholders.
Perform additional duties to support wider business requirements.

Category	Sales & Customer Support
Location	Dublin
Requisition ID	289034
Type	Full-time

Job Description

As a Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision.You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. We Offer:<ul class="tds-list tds-list--unordered"><li>A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success</li><li>The chance to work with innovative technology, advanced tools and software</li><li>Ongoing training and development to help you grow your skills and career</li><li>A competitive compensation and benefits package</li><li>A safe, clean and fun workplace</li></ul>

Job Responsibilities

Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trends
Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements
Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience
Guide customers through the sales process, including financing options, trade-ins, and delivery timelines
Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise
Provide an exceptional customer experience that exceeds their expectations, building a long-term relationship with them
Meet or exceed sales targets and performance metrics
Work collaboratively with other members of the Tesla team to ensure a seamless customer experience

General duties:

Operate with a flexible mindset to support sales and delivery needs across the team
Ensure that customer details and all actions are accurately tracked and updated in our internal systems
Execute on and share best practices with and across your Tesla location
Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs
In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done
Manage any additional duties to support wider business requirements

Job Requirements

Passion for Tesla's mission and products, and a desire to share this with others
Excellent communication skills and the ability to build rapport with customers
The ability to explain complex topics to customers in simple terms
Focus on educating and understanding customers' needs
Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Understands English language and communicate in it when needed
Valid driving license for 2 years and over

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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