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Ravenna

AI-powered Slack-based internal help desk

Design Engineer

Product DesignConfirmed live in the last 24 hours
Full-timeSeattle, WA, USAHybrid

About the Job

Requirements

  • At least 5 years of experience in product design, UI engineering, or design engineering.
  • Strong fluency with Figma and modern user experience and user interface principles.
  • Experience contributing to or maintaining a design system.
  • Strong visual design skills and a sharp eye for layout and motion.
  • Appreciation for documentation, critique, and collaboration.
  • Clear communication and cross-functional partnership.
  • High ownership, curiosity, and a desire to move quickly without losing quality.

Responsibilities

  • Lead the creation and evolution of the cross-platform design system across design tools and front-end code.
  • Design and prototype product flows that simplify complex tasks and make AI automation intuitive.
  • Build polished, accessible, responsive user interfaces with strong interaction and motion.
  • Maintain reusable components, design tokens, and documentation for fast, consistent shipping.
  • Partner with engineers to define clean, predictable component APIs that scale.
  • Use Figma, browser prototypes, and AI tools to explore ideas and test assumptions.
  • Turn early concepts into structured flows, prototypes, and production-ready interfaces.
  • Work with product, AI, and engineering teams to clarify problems and unify experiences.
  • Provide design critique, technical feedback, and mentorship.
  • Contribute to long-term product vision and user experience strategy.
  • Champion accessibility, usability, and clarity.
  • Identify and fix user experience issues without waiting for permission.
  • Build tools and workflows that shorten the path from idea to shipped product.

About the Company

Ravenna

AI-powered Slack-based internal help desk

Ravenna is an AI-powered help desk platform designed for companies that support employees via Slack. It automates internal support tasks, enabling teams to respond faster and more accurately, and it integrates directly with Slack so employees can get help where they already communicate. The product learns from resolved requests to improve over time and provides actionable metrics to track team performance, helping reduce churn and speed up sales cycles. Ravenna also focuses on employee onboarding and offboarding, and includes expense management features that can flag personal purchases to keep finances in order. The service is offered on a subscription basis and is based in Seattle, WA.

Company size
51-200
Company stage
Early VC
Total funding
$15M
Headquarters
Seattle, WA
Founded
2024

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