Founding Designer
Runbook
Founding Designer
Runbook
Automates quoting, scheduling, and vendor communications.
We're building the AI workforce for the physical economy — AI agents that replace the manual coordination layer running on emails, spreadsheets, TMS, ERP, and phone calls at companies that move, make, and deliver physical things. Our agents handle complex multi-day workflows, learn from feedback, and reach 90%+ autonomous execution in production.
Our founder Obaid Khan co-founded Motive — scaled it to $350M+ in revenue and a $5B+ valuation. We're going after the next big problem in the same market. Early team but we have multiple customers including Fortune 500. We move fast and hold a high bar.
Join us and build the core agent platform that automates complex operational workflows across the physical economy. You'll work across the stack — from AI agent orchestration to the product surfaces customers interact with daily.
What You'll Do
Define and own our design language/strategy end-to-end: product, marketing, customer communications, internal tools.
Shape the product itself, not just its surface. You'll sit with customers, understand what they actually do all day, and compress it into agent behavior alongside engineering.
Define how we onboard customers, how we communicate with them, and how the product earns their trust over months of use.
Set the quality bar. Early decisions compound — great companies are built on great taste.
Exceptional visual craft and obsession over the fine details.
What We're Looking For
Consumer product design experience. You've shipped products people love using.
A track record of driving large, ambiguous projects to done — not completing tickets inside someone else's design.
Strong product instincts. You can tell when something is 95% there and still wrong, and you push until it's right.
Hunger to operate beyond design — into product, customer, strategy. You want massive ownership on an early team and are energized by the ambiguity that comes with it.
How We Work
Designers will ship to production here. We'll set you up with the coding tools (Cursor, Claude Code, whatever works) to make that real.
You'll help define the toolset you need to do the job.
Small team, high trust, low process. Direct access to founders and customers. In-person in SF.
Runbook builds AI agents that handle routine business communications automatically. These agents can quote jobs, confirm schedules, and chase vendors, replacing back-and-forth emails and calls so teams move faster and win more business. How it works: The product uses AI to monitor and engage in common workflows—generating quotes, replying to scheduling requests, and following up with vendors—without human intervention, while keeping track of the progress and updates in the system. How it’s different: It focuses specifically on automating back-office and sales-ops communications that usually require many emails and calls. By handling end-to-end messaging within existing workflows, it reduces manual work and keeps deals and projects moving forward more quickly than traditional manual processes. Goal: To help businesses operate faster and increase revenue by turning repetitive communications into automated tasks that run in the background.
Explore more opportunities at Runbook