Qube Cinema

Provides DCI-compliant digital cinema solutions

Engineer – Technical Support - Broadcast

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

Knowledge of networking, IT servers, storage systems, and troubleshooting is required.
One to five years of work experience is required.
Broadcast experience is an added advantage.

Responsibilities

Install, configure, troubleshoot, and support front-end client systems in complex broadcast IT setups.
Work independently on client systems with guidance from superiors; analyze reported issues quickly, resolve them promptly, or escalate them to superiors.
Receive customer support calls, capture complete information about issues, and resolve or escalate them to senior members.
Deliver technical support in time-sensitive live TV broadcast environments and for time-critical applications; troubleshoot and diagnose issues by phone, remotely, onsite, or email.
Communicate issues and case developments to customers and senior team members, and regularly update case details.
Periodically update details of systems and software installed at customer sites in the region.
File and submit periodic technical call sheets, case statuses, and expenses to the reporting officer.

Position: Engineer – Technical Support (Broadcast)

Position Count: 1

Location: Mumbai, Delhi, Chennai and Hyderabad

Experience: Fresher/Experience

Job description:

The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain customer relationships.

Field Engineer Responsibilities:

Prime responsibility of Engineer will be to install / configure / troubleshoot and support front end client systems in complex Broadcast IT setups.
Work independently on client systems with guidance from superiors, must be capable to quickly analyse reported issue and act promptly for quick resolution or escalate to superiors.
Receive support calls from customers, capture complete information about the issue and work to resolve or escalate to senior members.
Must be committed to deliver technical support within time-sensitive environments for live TV broadcast sites and time critical applications, the engineer should quickly troubleshoot and diagnose issue over phone / remote / onsite / email for the systems presented to him.
Must clearly communicate about the issue with customer and senior team members, regularly update complete details and developments of the case.
Periodically update detail of systems and software installed at customer sites in the region.
File and submit periodical tech call sheets, case status, expenses to reporting officer.

Skills required:

Knowledge about Networking, IT Servers, Storages & Troubleshooting is required.
Broadcast experience is an added advantage
1 to 5 years work experience is required

About the Company

Qube Cinema

Provides DCI-compliant digital cinema solutions

Qube Cinema provides end-to-end digital cinema technology and solutions for exhibitors, filmmakers, and post-production houses. Its products, like the Qube XP I Server and Qube Xi 4K Integrated Media Block, are hardware-software platforms that store, manage, and playback DCI-compliant content, handling encryption, scheduling, and on-screen delivery. The company differentiates itself through deep cross-domain expertise in film, video, audio, and computer tech, plus a practical, installation-focused approach that expands electronic delivery, including reference deployments in Malaysia. Its goal is to enable a global, seamless digital cinema ecosystem by offering reliable, DCI-compliant hardware and software that make electronic delivery and theatrical exhibition easier and more affordable.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Chennai, India
Founded: 1986

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