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Chewy

Online pet supplies retailer with subscriptions

Transportation Coordinator

Shipping & ReceivingPosted on Nov 12
Full-timeJessup, PA, USANo salary listedIn-person

About the Job

Requirements

  • One to three years of warehouse or distribution experience; outbound shipment experience is preferred.
  • Strong written, verbal, analytical, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Experience with Microsoft Excel and Outlook.
  • Ability to stand for long periods, lift up to 65 pounds, and bend and lift safely and repetitively.
  • Ability to read, comprehend, and carry out simple instructions from oral instructions or written correspondence.
  • Ability to adjust to sudden changes in customer demands or operational goals.
  • Ability to plan and schedule tasks and handle multiple tasks at once.
  • Ability to work in a fast-paced distribution environment.
  • Ability to prioritize, handle, and complete projects with tight due dates.
  • Ability to follow company policies, procedures, safety guidelines, and quality and performance standards.
  • Ability to carry out responsibilities in accordance with organizational policies and procedures.

Responsibilities

  • Ensure freight is loaded accurately in trailers for shipment to customers.
  • Partner with Operations and local delivery vendors to adjust processes and support delivery success, including additional sweeps where appropriate.
  • Understand the sorter process and audit packages to ensure it is operating accurately.
  • Work with the Scheduler to ensure delivery vendors provide and pull trailers on time, trailers in the yard are prioritized correctly, and shipments are not left behind or sent to the wrong facility.
  • Act as a subject matter expert on the shipment process and partner with Operations to ensure its success.
  • Audit the process, document delivery issues, and work with Operations and Transportation to define and implement solutions.
  • Perform other duties as assigned.

Desired Qualifications

  • An e-commerce background is a plus.

About the Company

Chewy

Online pet supplies retailer with subscriptions

Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.

Company size
10,001+
Company stage
IPO
Headquarters
Plantation, FL
Founded
2011

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