Business Development Sales Representative

Overview

Business Development Sales Representative

Our West Bay branch, located in East Palo Alto, CA, is seeking an Entry-Level Business Development Representative to join our team. This position is ideal for individuals looking to start a career in sales and business development.

The primary focus of this role is canvassing and prospecting for new business. You will spend the majority of your time in the field identifying potential customers, visiting job sites and businesses, and introducing our services through in-person, off-site sales activities. This role involves consistent cold outreach and face-to-face engagement to generate new leads and sales opportunities.

This opportunity provides:

$700 weekly base salary plus weekly performance based bonus for an average salary range between $50,300-$67,000.

Competitive benefits package

Company matching 401K (up to 3% additional match)

Mileage reimbursement

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada.

Responsibilities

What you will be doing:

• Conduct in‑person visits with existing and prospective commercial customers providing trustworthy service.
• Establish, strengthen, and maintain customer relationships through regular field visits, on‑site consultations, and follow‑up meetings.
• Support commercial sales growth through proactive outreach, lead follow‑up, and territory development.
• Identify new business opportunities and expand existing accounts through field prospecting, relationship building, and solution‑based selling.
• Sell Roto‑Rooter’s commercial services, including plumbing, drain cleaning, industrial services, excavation, water cleanup, and water quality solutions.
• Promote and sell preventative maintenance programs and priority care service plans to both new and existing customers.
• Utilize the Salesforce CRM platform to document customer visits, track relationship value, record sales activities, and manage the sales pipeline.
• Prepare and deliver on‑site presentations, service recommendations, and customized proposals.
• Attend industry events, trade shows, and networking functions to generate leads and represent the company.
• Collaborate with internal operations teams to ensure successful delivery of sold services.

Requirements

Regular travel to customer and prospect locations, trade events, and other sites away from the company’s office is required. This is a hands-on, field-based position that offers an opportunity to build foundational sales skills, gain real-world experience, and grow within a sales organization.

• Commercial sales experience with proven year-over-year record for successful development and growth of a territory preferred.
• Acceptable background check per company standards
• Extensive driving and travel to customer locations within the assigned territory in a timely and professional manner.
• Administrative tasks that support field sales activities.
• Highschool diploma or equivalent
• Must be able to communicate in English in both written and oral communication.
• May have direct interaction with vulnerable populations such as children or elderly.
• Be a trusted informational resource for Roto-Rooter customers

Benefits

At Roto-Rooter, we believe our most significant investment is in our employees.  We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit Sharing

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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