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Greystar Worldwide

Vertical-integrated residential rental housing platform

Assistant Property Manager

Real Estate Property ManagementConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada

About the Job

Requirements

  • Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the community’s operation.
  • Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs to complete required reports and employment documents.
  • Strong proficiency in property management software, preferably Yardi.
  • Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages to complete financial records, budgets, and other fiscal reporting information.
  • Demonstrated understanding of community operations, particularly lease terms and lease enforcement, including collections.
  • Employment history demonstrating application of multi-residential community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
  • Must hold licenses and/or certifications required by the province and local jurisdictions.
  • Must be able to physically access all exterior and interior parts of the community and amenities.

Responsibilities

  • Complete daily transactions and tasks related to the community’s financial operation by collecting and posting rent, fees, and other payments, preparing daily bank deposits, reconciling bank accounts, preparing financial reports, and processing invoices and payables.
  • Operate property management software (Yardi, OneSite, or Entrata), entering all required fields correctly and completing updates and backups to ensure system integrity.
  • Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents about outstanding balances, implement delinquency-collection procedures, and enforce leases to maximize revenue.
  • Review and submit vendor, contractor, and service-provider invoices for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate chart-of-account codes, and managing communication between vendors or contractors, accounting, and the client or owner as needed.
  • Follow established company procedures related to evictions, including proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
  • Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposit and lease cancellation fees, and processing dispositions according to established procedures and legal requirements.
  • Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve service issues.
  • Act as the on-site supervisor in the property manager’s absence by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations in compliance with company policies, procedures, and business practices.
  • Assist with managing the client/owner relationship by meeting with owners, conducting community tours, providing updates and information about community performance, and responding to owner requests as needed.
  • Work in an office environment with possible frequent exposure to outside elements where temperature, weather, odors, or landscape may be unpleasant or hazardous.
  • Undertake routine local travel as required for bank deposits, training classes, or other situations necessary to accomplish daily responsibilities.

About the Company

Greystar Worldwide

Vertical-integrated residential rental housing platform

Greystar Worldwide focuses on residential rental housing with a vertically integrated model that combines investment, development, and property management. Its products work by owning and operating rental properties across international, regional, and local markets through a global platform and local offices, enabling scale, professional reporting, and capital relationships while maintaining local execution. The company differentiates itself through its full-stack approach, combining ownership, development, management, and investment disciplines, plus a large global workforce and long industry experience to provide consistent service and value across all phases of the real estate cycle. Its goal is to create high-quality, inviting homes and enhanced living experiences by leveraging its integrated capabilities and extensive network of capital and expertise.

Company size
10,001+
Company stage
Debt Financing
Total funding
$511.6M
Headquarters
Charleston, SC
Founded
1993

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