Functional Software QA Engineer

Summary

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here. Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple's products with its customers. The team owns the technology behind both Apple's online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

Minimum Qualifications

Proven experience in full QA life-cycle of major software products 3+ years of hands on experience in Software Test. Deep understanding of QA methodologies and practices. Experience in developing test plans, assessing risk, filing appropriate defects, and providing relevant data for test reporting.

Preferred Qualifications

Strong organizational and verbal/written communication skills. Ability to triage problems, prioritize accordingly, and propose a resolution. Detail oriented, analytical, and creative thinker with passion for quality processes. Experience working in fast paced environments. Retail experience as a nice to have.

Description

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Now imagine playing an integral part in the quality of the systems our Retail Stores use day in and day out, to enrich our customers’ lives Apple's Retail Store Applications team has immediate opening for a creative and motivated QA Engineer with excellent problem solving and social skills. We are looking for an organized critical thinker who will play a key role in driving the testing and coordination of QA effort across multiple applications

Responsibilities

Responsible for leading and owning all testing activities for several of our systems. In addition to being the subject matter expert, this role’s core focus will be to work closely with cross-functional teams to ensure the business is successful in delivering high quality software to production consistently and expertly This position calls for a self-motivated individual with strong technical prowess, communication skills, and a deep interest in Software Quality. Responsible for the functional testing of first-party applications; customer and employee facing. Responsible for design and implement test plans, test cases, risk analysis, and integration testing across the Retail ecosystem. Need to identify, escalate, and communicate key build quality issues, software defects, environmental issues and work towards resolution in partnership with Development, Operations and Project Management teams. Other responsibilities include end-to-end testing of small and large scale software features across multiple organizations, designing / reviewing tests and coverage plans in alignment with various testing teams, and leading a team of testers to successfully deliver quality product