Revenue Systems Administrator

Job Description

The Revnue Systems Administrator joins a global team of administrators responsible for the day-to-day configuration, maintenance, and support of Nearmap's core revenue tech stack — Salesforce, Conga CPQ, NetSuite, and Workato. Based out of our Warsaw hub, you'll share ownership of key workstreams with fellow administrators in Utah and other regions, handling configuration, troubleshooting, and smaller-to-mid-sized build items independently, while partnering with Solution Architects and the wider engineering team on larger initiatives. You'll coordinate handoffs with fellow admins so nothing falls through the cracks between shifts or regions — including close day-to-day collaboration with the local Warsaw engineering team on integration and build work. This is a great fit for someone with solid, hands-on Salesforce administration experience who wants to work across a real revenue stack — building flows, managing users, configuring CPQ, and owning integrations — as part of a supportive, distributed team rather than flying solo.

Key Responsibilities

Salesforce & CPQ Administration

• Handle day-to-day Salesforce administration alongside the global admin team: user setup, roles, profiles, permission sets, security settings, and license management.
• Build and maintain declarative automation (Flows, validation rules, approval processes) in coordination with fellow admins, following shared conventions to support Sales, Finance, and Product workflows.
• Configure and maintain assigned areas of Conga CPQ — product bundles, pricing rules, quote templates, and approval workflows — as part of a workstream split with other CPQ admins.
• Take part in regular, team-wide system audits to identify unused fields, redundant automation, and data quality issues, and help remediate collaboratively.

Systems Integration & Automation

• Work alongside admins in the US and Australia to maintain and troubleshoot integrations between Salesforce, NetSuite, and Workato, ensuring data flows cleanly across the revenue stack.
• Monitor scheduled jobs, integration errors, and sync failures during your coverage window, resolving issues where possible and handing off clearly to the next region or escalating to engineering when needed.
• Partner closely with the local Warsaw engineering team on integration builds, given shared time zone and proximity — a natural point of collaboration for this seat.
• Handle NetSuite configuration tasks tied to billing and CRM-to-ERP data alignment, coordinating with teammates who own adjacent pieces of the stack.

Support & Enablement

• Act as one of several points of contact for end-user support tickets related to Salesforce, CPQ, and connected systems, working a shared queue with the rest of the admin team.
• Train and support Sales, Finance, and Product users on system functionality, new features, and best practices, in coordination with teammates covering other regions.
• Partner with Business Analysts to translate requirements into working configuration, and with engineering on more complex build items.
• Support UAT cycles by executing test scripts, logging defects, and validating fixes prior to release, alongside fellow admins.

Documentation & Governance

• Maintain up-to-date system documentation: data flow diagrams, field/automation inventories, and integration dependency maps, so knowledge stays accessible across the global team.
• Contribute to project and ticket tooling hygiene (Jira, Confluence, or equivalent) so system status and known issues are always current for whoever picks up next.
• Follow shared change management practices for configuration changes and releases, ensuring changes are tested, documented, and communicated across the team.
• Contribute to a culture of clean, well-governed systems — reducing technical debt and rework over time — as part of a collective standard the whole admin team upholds.

Qualifications

Experience

• Required: Salesforce Administrator (ADM 201) certification, OR 2+ years of hands-on Salesforce administration experience.
• 2+ years of experience in a SaaS or B2B environment preferred, with some exposure to revenue systems (CRM, CPQ, ERP).
• Working familiarity with a CPQ platform (Conga CPQ or comparable) — comfortable configuring bundles, pricing rules, or templates with some guidance.
• Familiarity with NetSuite or a comparable ERP system is a plus.
• Exposure to integration/automation platforms such as Workato, MuleSoft, or similar is a plus.
• Bachelor's degree in a relevant field preferred but not required.
• Gearset or similar DevOps/release management tool experience is a plus.

Skills

• Solid command of declarative Salesforce tools: Flow, validation rules, approval processes, permission sets, and reporting/dashboards.
• Working understanding of the quote-to-cash process and how CPQ, CRM, and ERP systems connect.
• Comfortable troubleshooting routine integration and data issues independently, escalating more complex problems as needed.
• Clear, confident communicator able to support non-technical business users and coordinate with technical partners (architects, engineers).
• Familiarity with Agile/Scrum ways of working and standard PM tooling (Jira, Confluence, or similar) is a plus.
• Strong written English communication skills, important for handoffs and coordination with a distributed admin team across time zones (Poland, US, and other regions).

Additional Information

All your information will be kept confidential according to EEO guidelines.

Additional Information

What we offer: 

• Medical care
• Sport Card (MultiSport)
• MultiLife (mental and physical wellbeing)
• Attractive employee referral program
• Nearmap subscription (naturally)

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