Principal Executive Assistance

Company Introduction 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview 

As a Principal Executive Assistant for the Coupang organization, you will support Coupang's executives located in Singapore. This role is responsible for diverse administrative and team building tasks including daily calendar and meeting management, team building projects, budget planning and tracking, and other strategic projects. The ideal candidate will:

• Be an organized self-starter that ruthlessly prioritizes across multiple demands with sound judgement and attention to detail. Candidate must demonstrate an attitude of thinking on behalf of executive/organization, resourcefulness, timeliness, and ability to proactively anticipate needs with a minimum amount of direction.
• Be capable of working across organizations and with diverse personalities required.
• Be an experienced Executive Administrative professional who is looking for their next opportunity to grow with an organization.
• Be a warm-hearted team player who naturally enjoys connecting with wider teams.
• a fast learner with experience working with little to no guidance using sound judgement in a fast paced, goal-oriented, and ever-changing work environment.
• Have strong prioritization abilities to complete a high volume of complex tasks autonomously, and a history of establishing mechanisms to simplify or streamline processes and establish structure.
• Be a detail-oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility, a sense of humor, and most importantly grace under pressure.

What You Will Do 

• Complex Calendar Management for a senior & C-level Executives, requiring coordination across the company's international locations in the US, Korea, China, Singapore, India and Taiwan
• Initiating, organizing, and leading of team activities (staff meeting, all-hands meetings, team social events, new ideas)
• Quarterly budget planning and execution, collaborating closely with finance team
• Headcount planning and execution, collaborating closely with recruiting team
• Drive significant process improvement on team initiatives, playing a part as a project leader.
• Duties may include support with expanded staff meetings, create/improve employee recognition program, systematically manage/update shared team information and resources on intranet/portals
• Mentoring other executive assistants
• Assist in coordination of travel arrangements and expense reporting for business travel
• Work on strategic projects
• Event planning and coordination

Basic Qualifications 

• BA/BS Degree
• Proven track record demonstrating ability to work effectively with very minimal supervision.
• Experiences in large-scale planning which requires extensive Excel spreadsheet works
• Experiences in supporting multiple leaders at the same time
• Strong problem solver who thinks on behalf of the executive and team, with ever-positive, get-it-done attitude.
• Strong communication (written and verbal), detail-oriented, highly organized and ability to work across functions with executives (both internal & external).
• Ability to simplify or streamline processes.
• Proven track record of supporting a large organization beyond the traditional Executive Assistance tasks.
• Proven ability to deliver results in an extremely fast-paced, goal-oriented, and ever-changing environment.
• Minimum of eight years of administrative experience, in a fast-paced environment.
• Expert in Microsoft Office Suite applications, Word, Excel, PowerPoint, and SharePoint, Google Workspace, and Zoom.
• Capacity to work with different international time zones and overtime, as needed.

Preferred Qualifications 

• Demonstrated ability to organize, multi-task, and problem solve issues while managing competing priorities and commitments to deadlines.
• Ability to quickly learn organizational structure and the objectives of the team.
• High levels of integrity and discretion.
• History of creative problem solving, analytical skills, ability to work well collaboratively and under pressure.
• Detail-oriented and ability to complete work assignments with a high degree of quality.
• Ability to manage multiple tasks and assist multiple team members at the same time.
• Fast in learning new technologies
• Experience working globally for a large, tech, and/or start-up company.

Recruitment Process 

• Application Review - Job Fit Interview - Focus Interview – Offer  
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider    

• This role is open to Singapore Citizens and Permanent Residents only
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

Privacy Notice  

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 

https://privacy.coupang.com/en/land/jobs/