Altasciences

Integrated CRO for early-phase drug development

Participant Marketing Coordinator

Marketing Generalist & ManagementUpdated on Nov 4

Full-timeNo salary listedRemote

About the Job

Requirements

A completed high school diploma is required.
One year of related experience is required.
Strong computer literacy in Microsoft Suite is required.
Community management proficiency is required.
Experience with social media paid ads and marketing tools is required.
The ability to read and interpret technical documents and industry-specific manuals is required.
The ability to write advanced reports and correspondence is required.
Excellent negotiating skills are required.
Excellent verbal and written communication skills in French and English are required.
Personal and professional integrity and proven discretion in handling confidential information are required.
The ability to develop strong, trusting relationships to gain support and achieve results is required.
The ability to manage multiple conflicting priorities is required.
The candidate must be self-directed and motivated, and willing to take the initiative to identify and anticipate client needs and make implementation recommendations.
The candidate must be customer-service focused and able to work in a fast-paced environment.
Fluency in English is essential for reading and documenting study protocols, designs, and clinical research documents in English, and for frequent correspondence with employees across Canada and the United States.

Responsibilities

Coordinate clinical trial recruitment marketing activities to support recruitment of full clinical trial participant panels, ensuring tasks comply with study protocols, Good Clinical Practices, and Standard Operating Procedures.
Create and execute participant newsletters according to the brand guide.
Prepare, schedule, plan, and optimize social media calendars and paid advertisements.
Prepare marketing materials for participant advertising or coordinate their preparation with a graphic designer.
Prepare geofence campaigns.
Prepare generic and study-specific advertising plans.
Track pass-through budgets and sponsor billing.
Respond to participant comments, messages, and complaints.
Create marketing taglines to attract participants to targeted studies.
Prepare and submit Institutional Review Board packages for advertising materials for all sites as needed.
Where applicable, manage translation vendors and track internal translation review.
Submit, track, and follow up on referral programs, purchase-order requests, and invoice management.
Provide visuals to media suppliers.
Maintain customer service and quality within the department.
Protect the confidentiality of clinical trial participants and sponsors.
Research new media suppliers and showrooms.
Prepare key performance indicators and metrics for participant recruitment.
Regularly update participant target lists for newsletters.
Assist with maintaining and developing the participants’ website, including generating study-specific landing pages and improving onsite search engine optimization.
Ensure brand-guide specifications are applied to all external and internal participant advertising.
Assist with internal and external meetings.
Proactively communicate issues and problem resolutions to departmental supervisors and managers.
Assist with and attend community and networking events.
Perform other duties required by management.

About The Role

The Participant Marketing Coordinator will assist in the coordination of clinical trial recruitment marketing activities and aide in the successful recruitment of full clinical trial participant panels. The Participant Marketing Coordinator will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.

What You'll Do Here

Create and execute newsletters to participants according to the brand guide.
Prepare, schedule, plan and optimize social media calendar and paid ads.
Create or coordinate with graphic designer the preparation of various marketing materials required for participant advertising.
Prepare geofence campaigns.
Prepare generic and study-specific advertising plan.
Keep track of pass-through budget and billing to the sponsors.
Respond to comments, messages and complaints from participants.
Produce creative marketing taglines to attract participant to targeted studies.
Prepare and submit IRB packages for advertising material for all sites as needed.
Where applicable, manage translation vendors and keep track of internal translation review.
Submit, track and follow up on referral program, PO requests and invoice management.
Provide necessary visuals to media suppliers.
Maintain and advocate a high level of customer service and quality within the department.
Ensure the confidentiality of clinical trial participants and sponsors is respected.
Research new media suppliers and new showrooms.
Prepare the KPI and metrics for participant recruitment.
Update regularly, various participant target lists for newsletters.
Assist in the maintenance and development of the participants’ website (i.e. generate landing page for specific study), including improving onsite SEO.
Ensure specifications of the brand guide are applied to all external and internal advertising to participants.
Assist with holding internal and external meetings.
Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
Assist and attend community and networking events
Other duties required by management.

What You'll Need to Succeed

High School Diploma completed
1 year of related experience
Strong computer literacy in Microsoft Suite
Community management proficiency
Experience with Social media paid ads and Marketing tools
Ability to read and interpret technical documents and industry specific manuals.
Ability to write advanced reports and correspondence..
Excellent negotiating skills
Excellent verbal and written communication skills in French and English.
Well-developed interpersonal skills are required.
Personal/professional integrity and proven discretion in handling confidential information.
Ability to develop strong trusting relationships in order to gain support and achieve results.
Capable of managing multiple conflicting priorities.
Must be self-directed, motivated, and have a willingness to take the initiative to identify and anticipate client needs and make recommendations for implementation.
Customer service focused, able to work in fast-paced environment.

Altasciences strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential requirement for the position of Participant Marketing Coordinator including, but not limited to, for the following reasons:

The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies.
The employee communicates frequently with Altasciences employees across Canada and the United States. As such, English is the main language used to correspond between offices.

What We Offer:

Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

Altasciences' Benefits Package Includes:

Health/Dental/Vision Insurance Plans
401(k)/RRSP with Employer Match
Paid Vacation and Holidays
Paid Sick and Bereavement Leave
Employee Assistance & Telehealth Programs

Altasciences' Incentive Programs Include:

Training & Development Programs
Employee Referral Bonus Program
Annual Performance Review

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About the Company

Altasciences

Integrated CRO for early-phase drug development

Altasciences provides integrated early-stage drug development services, covering preclinical testing, early clinical trials, and contract manufacturing. It functions as a single, in-house CRO that coordinates discovery support, safety testing, clinical research, and manufacturing to streamline a program from start to early proof of concept. The company differentiates itself by offering an end-to-end, one-stop path rather than requiring clients to contract multiple vendors. Its goal is to help innovator programs move quickly and efficiently through early development to speed up decision making and progression to later-stage trials.

Company size: 1,001-5,000
Company stage: Early VC
Total funding: $6.7M
Headquarters: Laval, Canada
Founded: 1976

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