O

Ouihelp

Technology-driven platform for in-home caregiving

Branch Manager - Personal Services

Business & StrategyConfirmed live in the last 24 hours
Full-timeBoulogne-Billancourt, France€2.7k /moIn-person

About the Job

Requirements

  • At least 3 years of experience in personal services and working with home-care assistants, beneficiaries, and local institutions such as CLIC and CCAS.
  • An active network of referral partners in Courbevoie and Hauts-de-Seine would be an advantage.
  • Ability to lead, unite, and motivate a team to meet objectives.
  • Strong work capacity and commitment.
  • Organizational and prioritization skills.
  • Ability to take a broader perspective.
  • Comfort using digital tools.

Responsibilities

  • Develop the agency's business, supervise operations in the geographic area, and lead the team while maintaining service quality.
  • Manage the monthly, quarterly, and annual budget for the area.
  • Build and execute a prospecting plan in the field.
  • Develop and lead the network of referral partners, including referral pathways and care coordination.
  • Work on projects with partners and other company departments to increase the company's visibility.
  • Handle home-care assistance requests in the territory.
  • Monitor the home-care assistants' intervention schedules.
  • Supervise service delivery.
  • Ensure service quality and beneficiary satisfaction.
  • Follow up on payments.
  • Manage, supervise, and organize the work of sector managers and coordinators.
  • Support team members' professional development.
  • Manage the team, including recruitment, absence management, and employee retention.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

Recently Posted Jobs

Explore more opportunities at Ouihelp

See more jobs