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IQVIA

Runs drug trials and sells health data to pharma

Mobile Medical Assistant/Phlebotomist

Clinical Support & Patient AdministrationPosted on Nov 5
Part-timeBoston, MA, USAIn-person

About the Job

Requirements

  • A Bachelor's degree in Life Sciences or a related field, or a high school diploma or equivalent.
  • Five years of relevant experience or an equivalent combination of education, experience, and training.
  • Willingness to plan to obtain industry qualifications essential to the role.
  • Understanding and working knowledge of the pharmaceutical market and local health service environment.
  • Fluency with software operating systems such as Microsoft Office and customer relationship management systems.
  • Ability to conduct face-to-face presentations to customers.
  • Ability to prioritize and coordinate multiple work requirements to meet deadlines.
  • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

Responsibilities

  • Identify target customers within a specific geographical territory while maintaining and analyzing customer records.
  • Complete internal electronic monitoring and reporting systems accurately and in accordance with program timescales.
  • Organize and hold group events to optimize program delivery while complying with relevant country legislation.
  • Maintain up-to-date technical knowledge of specialty and disease areas and relevant publications according to customer profiles.
  • Keep company equipment safe and in good repair.
  • Represent the company professionally and act in accordance with the relevant pharmaceutical industry code of practice.
  • Comply with local confidentiality requirements.
  • Understand and adhere to standard operating procedures.
  • Support clinical change through program delivery.
  • Communicate the program objectives to relevant health service and local personnel.
  • Implement program processes at potential sites, including honorary contracts, management protocols, search criteria, clinical pathways, feedback mechanisms, and customer satisfaction reports.
  • Sort and filter information using Microsoft Excel to prioritize clinical information according to program objectives.
  • Mentor less experienced HMS Advisors.
  • Complete adverse events and product complaint training and report adverse events and product complaints in line with applicable requirements.
  • Perform other duties as assigned.

About the Company

IQVIA

Runs drug trials and sells health data to pharma

IQVIA runs clinical trials for drug, biotech and medical device companies and sells them the health data, software and analytics they use to develop and market treatments. Its research arm designs studies, recruits trial sites and patients, and manages trials through to regulatory filing. Its commercial arm sells market data, consulting and software that pharma sales and marketing teams use to plan product launches. Clients pay through multi-year service contracts and data and software subscriptions. IQVIA was formed in 2016 when clinical research firm Quintiles merged with health data company IMS Health, and it is based in Durham, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Durham, NC
Founded
1998

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