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Tesla

Makes electric cars, robotaxis and grid batteries

IT Helpdesk Specialist

IT Service Desk & End User SupportUpdated on Nov 10
Full-timeNeutraubling, GermanyNo salary listed

About the Job

Requirements

  • Completed vocational training in IT or an equivalent qualification.
  • Ability to work independently and accurately, with strong attention to detail.
  • Structured analytical approach to finding solutions to problems.
  • Confident use of office applications.
  • Good German and English language skills.
  • Strong communication with internal and external contacts.
  • Willingness to travel.

Responsibilities

  • Record, assess, and resolve medium-complexity IT support requests across all company areas, including installing, configuring, and issuing hardware and software end-user devices.
  • Manage hardware and software assets and administer users and access rights.
  • Analyze and prioritize incoming support requests in the ticketing system, resolving them independently or forwarding them to colleagues.
  • Provide hardware and software and ensure IT support at the company's three other sites.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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