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Mental Health Cooperative

Nonprofit mental health care across Tennessee

Intensive Care Manager 1

Full-TimePosted on 10/23/2026
No salary listed
Mid
Bachelor's
Chattanooga, TN, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A bachelor's degree in a health-related field such as counseling, psychology, social work, or another behavioral health field is required.
  • Candidates with a bachelor's degree in criminal justice must have fifteen college-level semester hours of behavioral-health coursework.
  • A valid Tennessee driver's license is required.
  • An acceptable motor vehicle report is required.
  • An acceptable criminal background investigation is required.
  • Personal automobile insurance is required.
  • A cell phone is required.
  • Transportation that seats four people is required.
Responsibilities
  • Continually assess consumers' needs and develop individualized service plans and crisis plans with measurable goals to ensure their needs are met.
  • Assist with referrals and link consumers to community resources, and advocate for consumers when necessary.
  • Participate in a rotating on-call schedule that includes after-hours and weekends.
  • Ensure consumers are seen after discharge from the hospital and Diversion Services within agency standards.
  • Plan and coordinate consumers' daily psychiatric, medical, and environmental needs.
  • Ensure timely and appropriate transitions for consumers within the agency and community.
  • Meet productivity standards indicated in agency policies and procedures.
  • Meet regularly with the Care Management Supervisor individually and in groups.
  • Attend scheduled morning and weekly team meetings and follow up on plans developed in each meeting.
  • Attend quarterly Care Management meetings and trainings.
  • Facilitate education for consumers and involved collateral contacts about psychiatric diagnoses and appropriate treatment options.
  • Respond to urgent or crisis consumer needs as appropriate to the position, with assistance from the supervisor, crisis services, and clinic staff, by developing plans and interventions.
  • Develop and maintain relationships within the family unit and with supports.
  • Complete timely and appropriate documentation as required by the agency.
  • Develop and maintain community relations through prompt follow-through with contacts.
  • Remain involved in the family system, school system, and other systems in which the family may be involved, including juvenile justice and other supportive agencies.
  • Mentor new care managers on basic skills.

About the company

M

Mental Health Cooperative

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Mental Health Cooperative is a nonprofit behavioral health organization serving adults, children and families across Tennessee, with a focus on serious mental illness. Its community-based model connects psychiatric care and case management with primary care, substance use treatment and support for daily needs. Clinicians work in homes and neighborhoods as well as clinics, while mobile crisis teams and Nashville crisis centers handle urgent psychiatric needs. The organization accepts TennCare health insurance and uses an income-based sliding fee schedule so inability to pay does not bar access to services. Founded in 1993, it is headquartered in Nashville, Tennessee.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Nashville, TN

Founded

1993

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