Med/Surg/Tele Patient Care Technician

Under direct supervision, assists the Registered Nurse and/or Licensed Practical Nurse (hereby mentioned as “nurse”) in providing direct and indirect patient care. Assists the nurse with delegated nursing procedures under the day-to-day supervision of the nurse and is formally supervised by the Nurse Manager. Collaborates with unit leadership in supporting patient care activities while promoting excellent patient experience.Education

High School Diploma or equivalent.

Experience

At least 6 months experience in direct patient care preferred

Skills

·        Ability to read and write English in order to provide basic patient care, to understand and communicate detailed instructions relating to basic patient care, and perform simple mathematic calculations in order to take and record weights, vital signs, and routine information in patient charts

·        Interpersonal skills are necessary to interact with patients, visitors, physicians, and other staff in a courteous manner.

·        Strong communication skills

·        Basic computer skills

·        Competent to safely handle medications

Licensures, Certifications

·        Current registration with State of Maryland Board of Nursing Examiners of Nurses as a Certified Nursing Assistant (CNA) I or CNA II

·        Heart Saver (CPR Certification)

Physical Requirements

Ability to concentrate and pay attention to detail when performing basic patient care tasks

Ability to walk and stand up to ninety percent (90%) of work time and ability to lift and position patients

Principal Duties and Responsibilities

Patient Care

• Provides for care, comfort, and safety of assigned patients under direct supervision of a nurse
• Assists patients in activities of daily living, including, but not limited to, bathing, toileting, oral hygiene, changing bed linens, etc.
• Uses proper techniques to avoid infection of patient and self to avoid contamination of patient, equipment, and supplies
• Procedural assistance as indicated or requested
• Performs delegated nursing care procedures
• Observes patients and reports reactions or changes in condition to appropriate nursing personnel
• Complete close observation documentation
• Distributes patients’ trays and nourishments, fills water pitchers, and assists with feeding patients, if necessary; and collects trays at the end of the meal
• Maintains and stocks patients’ rooms in a clean and orderly condition which includes disposing of soiled linen, stocking necessary supplies and linens, cleaning counter surfaces, etc. 
• Assists in the admission, transfer, and discharge of patients (including transportation of patients in beds), secures patients’ valuables and belongings
• Escorts patients as need arises, adhering to necessary safety precautions
• Performs routine vital signs, intakes and outputs, weights, finger sticks for blood glucose, use pulse ox equipment, perform point of care testing
• Obtains lab specimens such as urine collections, sputum cultures, and heel sticks as appropriate on unit
• Sets up O2 therapy
• Reinforces use of incentive spirometry – splinting with pillows as needed
• Conducts bladder scans, as directed
• Performs oral suctioning, as directed
• Uses and operates an EKG machine, as directed by the nurse
• Discontinues an IV/saline lock as directed by the nurse
• Performs simple dressing changes, as directed by the nurse
• Inserts, removes, and/or empties a Foley catheter as directed by the nurse
• Empty and record other drains as directed by the nurse
• Utilize electronic medical records as trained and required for appropriate record keeping
• Clean and stock supply shelves
• Perform other related duties as assigned or directed
• Professional Development

Education and Practice

• Precept new staff as directed
• Coach and mentor staff
• Assist with creating Nursing Support patient assignments
• Prepare agenda and facilitate unit-based meetings as topics pertain to the Nursing Support role
• Provide feedback for peer evaluations
• Participate in interviewing new staff as needed
• Assist with creating and balancing Nursing Support schedule

Quality and Safety

• Participate in performance improvement and Lean Management System (LMS) activities
• Participate in ACAs and RCAs as directed
• Participate in audits as directed
• Perform quality controls for EKG transmission and glucometers.

Leadership

• Collaborate with charge nurse with planning daily unit activities
• Assist with leading shift huddles with Nursing Support on the unit
• Participate in departmental or organizational committees and communicates information
• Collaborate and collects unit feedback for improving teamwork
• Demonstrate active problem solving
• Demonstrate the correct use of chain of command

All roles must demonstrate GBMC Values

Respect

I will treat everyone with courtesy. I will foster a healing environment.

Treats others with fairness, kindness, and respect for personal dignity and privacy

Listens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Meets and/or exceeds customer expectations

Actively pursues learning and self-development

Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

Sets a positive, professional example for others

Takes ownership of problems and does what is needed to solve them

Appropriately plans and utilizes required resources for various job duties

Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

Works cooperatively and collaboratively with others for the success of the team

Addresses and resolves conflict in a positive way

Seeks out the ideas of others to reach the best solutions

Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

Demonstrates honesty, integrity and good judgment

Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

Embraces change and improvement in the work environment

Continuously seeks to improve the quality of products/services

Displays flexibility in dealing with new situations or obstacles

Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

$15.00 - $22.00

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.