3:15

End-to-end medical practice management and billing

Medical Administrative Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeDouglasville, GA, USA$31k - $33k

About the Job

Requirements

Two years of front desk experience in a doctor's office.
Proven work experience as a medical assistant and receptionist.
Hands-on experience with medical software and Microsoft Office.
Knowledge of healthcare operations.
Familiarity with medical and insurance legislation.
A high school diploma is required.
Certification in medical administration and medical assistant is a plus.

Responsibilities

Greet and welcome patients professionally.
Provide concierge service.
Stand and walk around assisting patients for up to eight hours a day.
Explain the check-in process to new patients and patients using the electronic process for the first time.
Assist patients with signing into the electronic check-in system, uploading insurance data and identification cards, and verifying and updating patient demographics.
Answer phone calls, voicemails, emails, and patient queries; direct calls as required and ensure quality customer service.
Process and collect copays and account balances, and handle correspondence.
Verify patients are up to date on required appointment types, schedule necessary appointments, and confirm appointments and meetings with patients.
Ensure the provider's schedule maintains the minimum required appointment types daily.
Verify insurance eligibility.
Use medical software efficiently to support transactions.
Understand and maintain HIPAA regulations.
Follow established procedures and protocols to ensure compliance with company standards and support organizational goals.
Perform other duties as assigned or requested.

Medical Administrative Assistant (in office)

3:15 · Douglasville, United States · Full-time · Posted 2025-10-07

Salary: USD 31,000–33,000

Workplace: on_site

Department: Our Partners in Healthcare

Description

Medical Administrative Assistant

Our partner in healthcare, Family Practice in Douglasville, is looking for a Medical administrative assistant to organize our medical facility’s functions. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. As a Medical administrative assistant, you will perform various tasks on a daily basis. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you. Ultimately, you should be able to ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.

Responsibilities:

Greet and welcome patients with a smile and professionalism always.
Provide concierge service.
Be able to stand and walk around assisting patients for up to 8 hours a day.
Explain the check in process if new patient and if first time patient using the electronic process.
Assist patients with signing into electronic check in system, uploading insurance data, identification cards, and verifying, updating patients’ demographic.
Answer phone calls, voice mails, emails, patients’ queries, directing calls as required, and ensure quality customer service.
Process and collect copays, account balances and handle correspondence.
Verify that patients are up to date on required appointment types, schedule necessary appointments, and confirm appointments and meetings with patients.
Ensure that the provider’s schedule maintains the minimum required appointment types on a daily basis.
Verify insurance eligibility.
Team player who collaborates effectively with colleagues across departments to achieve shared goals.
Contribute positively to team dynamics by offering support, sharing knowledge, and resolving conflicts constructively.
Efficient in using medical software to support all transactions.
Understand and maintain HIPAA regulations.
Demonstrate the ability to follow established procedures and protocols to ensure compliance with company standards and support organizational goals.
Perform other duties as assigned or requested.

Requirements

2 years front desk doctor office experience
Proven work experience as a Medical assistant and receptionist
Hands on experience with medical software and MS Office
Knowledge of healthcare operations
Familiarity with medical and insurance legislation
Excellent organizational and multitasking skills
Social perceptiveness and service oriented
Customer-oriented communication skills
High school diploma; certification in medical administration and medical assistant are a plus

Benefits

Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Full time (36-40 hour week)
$16+ per hour

Apply

Apply at 3:15

About the Company

3:15

End-to-end medical practice management and billing

3:15 LLC provides end-to-end practice management services for healthcare providers through multiple product lines: 3:15 Health delivers patient care management via Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) with registered nurses, focusing on coaching, education, and ongoing support to strengthen patient-provider relationships. Cairn offers revenue and billing software to streamline practice financial operations so clinicians can focus on treatment. AWVexact tailors Annual Wellness Visits to each patient, ensuring comprehensive capture of all elements. By handling devices, billing, nursing support, and insurance, 3:15 LLC helps practices create new revenue streams while leveraging over 30 years of billing and auditing experience. The company aims to improve providers’ quality of life and guide patients to better health by shepherding them through care with knowledge and understanding.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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