INACTIVE
Full-Time
VP – Sales
Customer Growth, Remote
Posted on 1/9/2023
Unified marketing automation for personalized communication
Consumer Software
Senior, Expert
Dorchester, Boston, MA, USA
Required Skills
Sales
Marketing
Requirements
- 7+ years of sales management experience, experience at a hyper-growth SaaS company preferred
- 5+ years leading front-line sales managers and directors
- Proven ability to profitably and quickly scale revenue. Experience driving new business, cross-selling to current customers, and driving retention. Previous experience growing revenue quickly at scale ($50M+) a strong plus
- A strategic go-to-market operator with an understanding of how to pull growth levers across product, marketing, partners, and success
- Proven ability to build customer empathy and provide input to product development to meet current and future customer needs to stay ahead of competition and expand our technology portfolio
- An exceptional leader with an ability to build and inspire high performing teams
- Demonstrated success operating in a cross functional environment and delivering outcomes
- Analytical/problem solving data-driven mindset
- Strong coaching skills and a growth-mindset that comes from a deep belief in the development of their team
- Results oriented, highly motivated, enthusiastic attitude and the ability to work independently
- Excellent verbal and written communication skills
- Strong leadership and presentation presence to a variety of external and internal stakeholders
Responsibilities
- Provide global strategic direction to lead, rapidly scale, and grow a team of Customer Growth Sales Managers with ~20 individual contributors ranging from oBDRs, AEs and Renewals Specialists
- In conjunction with our Global Sales VP, set the vision and growth strategy for our global Customer Growth team, from Outbound Business Development to SMB and MM+, and outline a multi-year path to deliver exceptional outcomes to be absorbed by those respective teams within the New Business Sales function
- Set ambitious revenue targets and create detailed plans to deliver, prioritizing efforts for maximum impact on customer and business expansion outcomes
- Set a data-driven operational cadence to create pace in a fast-growth environment. Drive excellence in our sales motions, scaling our messaging and sales mechanics to increase efficiency and productivity
- Operate in tandem with cross-functional teams in product, marketing, partnerships, solution architecture, finance, legal and customer success to deliver exceptional end-to-end customer experiences that translates into strong revenue growth and retention
- Oversee all talent management and engagement aspects, in partnership with sales leadership, People Operations and Sales Enablement, to cultivate a culture of inclusivity, resiliency and integrity
- Continuously develop sales leadership by always leading from a place of empathy, partnership and expertise
- Deliver executive level presentations and business reviews to a variety of audiences cross-functionally and at the C-suite level
- Performs other related duties as assigned
Klaviyo provides a unified marketing automation platform for personalized email, SMS, and push notifications, leveraging advanced segmentation, behavior-based automation, AI-driven optimization, and targeted list growth tools, supported by over 300 tech integrations.
Company Stage
IPO
Total Funding
$1.5B
Headquarters
Boston, Massachusetts
Founded
2012
Growth & Insights
Headcount
6 month growth
↑ 14%1 year growth
↑ 34%2 year growth
↑ 56%INACTIVE