T

TSC

Global CX agency building customer journeys

Integrated Product Team Lead/Project Engineer

Full-Time
No salary listed
Expert
Bachelor's
Huntsville, AL, USA
In Person
Engineering ManagementEngineering Leadership
No H1B Sponsorship
US Citizenship, US Top Secret Clearance Required

About the job

Requirements
  • A minimum bachelor's degree in an engineering discipline such as electrical, mechanical, or software engineering, or in applied science such as physics or mathematics.
  • A minimum of 10–12 years of industry experience.
  • Experience serving as a project or Integrated Product Team lead on one or more projects.
  • Experience completing the product development lifecycle on more than one project or product.
  • Experience with radar and/or electronic warfare product development.
  • Demonstrated technical leadership and subject matter expertise.
  • Excellent organizational and communication skills.
  • Ability to prioritize work and maximize productivity.
  • Ability to obtain and maintain a Secret Department of Defense clearance.
  • U.S. citizenship.
Responsibilities
  • Oversee the design, development, testing, and production transition of radio-frequency sensor products.
  • Analyze system requirements, current products and technologies, and industry solutions to architect solutions.
  • Collaborate with Program Management to scope and schedule work, manage technical risks, and provide overall technical leadership to the team.
  • Engage technically with the customer to solve mission challenges, evaluate technical feasibility, and understand technical risks.
  • Collaborate daily with the technical team to refine designs, make trade-off decisions, resolve technical differences, mentor junior team members, and support testing and debugging.
  • Work with Product Management to develop and maintain the technical aspects of the product roadmap.
  • Work with the Production team to develop production-level requirements that ensure manufacturability and sustainability.
  • Support the Engineering Management team by executing and improving best-practice processes.
  • Support all phases of detailed system and subsystem development for embedded applications, including upfront analysis, prototyping, end-item development, and evaluation in laboratory and field-test environments.
  • Work within a multidisciplinary team of systems, hardware, mechanical, software, and firmware engineers to build complete solutions and products.
  • Analyze measured data from laboratory and/or field testing and compare expected or truth-data performance with actual measured performance.
  • Lead by example to enforce systems engineering processes and methodologies.
Desired Qualifications
  • Experience designing and analyzing signal-processing algorithms.
  • Experience managing a program, including budget, resources, schedule, and Contract Data Requirements Lists.
  • Experience with data analysis using scripting-language tools such as MATLAB, Python, and Mathcad.
  • Experience developing requirements from undefined customer needs.
  • Experience using team collaboration tools such as Microsoft Teams, Confluence, and Jira.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Tuition Reimbursement