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C3.ai

Builds ready-made AI apps for industry and defense

Senior/Lead DevOps Engineer

Platform EngineeringPosted on Nov 12
Full-timeTysons, VA, USA$159k - $230k

About the Job

Requirements

  • A bachelor's degree in a Science, Technology, Engineering, or Mathematics field, or a comparable area of study.
  • Active Secret clearance or higher is required.
  • At least 6 years of experience in DevOps, site reliability engineering, or infrastructure engineering roles.
  • Demonstrated experience deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS and Azure clouds; on-premises deployment experience is preferred.
  • Hands-on administration experience with one or more Kubernetes distributions: AKS, EKS, GKE, RKE2, K3s, or OpenShift.
  • Experience deploying Kubernetes with infrastructure as code.
  • Experience packaging and deploying containerized applications with Helm.
  • Experience with configuration management and automation using Ansible.
  • Experience with CI/CD and artifact tooling such as GitLab CI, Argo CD, Nexus, or Artifactory.
  • Expertise in Linux operating systems, networking, and database concepts.
  • Experience with cloud providers such as AWS, Azure, and GCP, including government regions such as AWS GovCloud and Azure Government.
  • Experience using Python or Bash to automate and monitor systems.
  • Customer-facing experience leading deployments or technical engagements, working independently with strong initiative.
  • Candidates must be authorized to work in the United States without current or future company sponsorship.

Responsibilities

  • Lead new federal customer deployments of the C3 AI Platform end to end, from requirements and architecture through installation, validation, and handoff to operations.
  • Design and implement customized installations that meet the access and security requirements of federal environments, including on-premises, disconnected, and air-gapped networks.
  • Deploy and manage Kubernetes clusters using infrastructure as code and deploy containerized applications with Helm.
  • Initiate and lead scripting and automation using Ansible, Bash, and Python to streamline system updates and upgrades.
  • Set up infrastructure, tools, and frameworks to streamline the deployment cycle, including CI/CD pipelines and artifact repositories.
  • Establish end-to-end monitoring and alerting on critical aspects of deployed systems.
  • Solve complex problems for critical services, build automation to prevent recurrence, and deliver root cause analyses and postmortems.
  • Ensure system uptime and availability while meeting functional and performance SLAs.
  • Work cross-functionally with Services, Engineering, and the C3 AI Platform operations team.
  • Serve as the technical point of contact for customer engineering teams by briefing status, documenting architectures, and writing runbooks.
  • Travel to customer sites up to 50%, primarily in the DC area.

Desired Qualifications

  • Experience deploying on-premises Kubernetes infrastructure.
  • Terraform is preferred for deploying Kubernetes with infrastructure as code.
  • Puppet is a plus for configuration management and automation.
  • TS/SCI or higher clearance is preferred.
  • A CI or Full-Scope polygraph is preferred.
  • Experience in disconnected or air-gapped environments, including DISA STIG hardening and RMF/ATO support.
  • Certified Kubernetes Administrator (CKA).
  • Experience administering Kubernetes-based microservices and databases such as Postgres and Cassandra.

About the Company

C3.ai

Builds ready-made AI apps for industry and defense

C3.ai builds software that large companies and government agencies use to create and run AI applications, and it sells ready-made AI apps for industries such as manufacturing, energy, and defense. When it listed on the New York Stock Exchange in 2020 under the ticker AI, its shares more than doubled on the first day. Its platform pulls data from business systems and equipment sensors into one shared model, and its apps predict machine failures, plan inventory, and schedule production. Customers pay mainly through subscriptions, and its C3 Code tool builds apps from plain-English requests. Tom Siebel, who earlier founded Siebel Systems and sold it to Oracle, started C3.ai in 2009, and it is based in Redwood City, California.

Company size
501-1,000
Company stage
IPO
Headquarters
Redwood City, CA
Founded
2009

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