Route Service Representative
About the job
- Prior experience working with hand tools is desirable.
- Maintenance experience or previous training is preferred.
- Candidates must have a clean motor vehicle record and a current valid driver's license.
- Candidates must be able to lift 50 pounds.
- Candidates must be capable of climbing ladders, walking, standing, stooping, and bending.
- Candidates must be able to work safely in the limited space inside a water and water-ice kiosk.
- Candidates must be able to work in heat and cold.
- Candidates must be able to safely operate a motor vehicle.
- Candidates must be able to work the required schedule.
- Candidates must be able to use and maintain hand tools.
- Candidates must be mechanically inclined and able to troubleshoot.
- Candidates must be able to work independently and be detail- and task-oriented.
- Safely drive to each refill kiosk and company location or unit throughout the assigned area using a company vehicle.
- Clean and sanitize the outside vending areas.
- Verify component functionality.
- Perform routine cleaning, basic maintenance, repairs, and troubleshooting of purified-water and water-and-ice units.
- Collect water samples.
- Follow safety guidelines and act safely.
- Perform other duties as assigned.
- Prior experience working with hand tools.
- Maintenance experience or previous training.
About the company
Watermill Express runs a network of automated water and ice vending stations where customers drive up and refill their own bottles with water or pick up ice. The system is self-service and pays per refill, with revenue from water, ice, and related items like reusable bottles. Stations are serviced daily and monitored 24/7 by computers to ensure cleanliness and safety, including advanced filtration such as reverse osmosis. The company differentiates itself by emphasizing hygiene, high-purity water, and an environmentally friendly model that reduces plastic waste and saves customers money. Its goal is to provide affordable, safe drinking water while making convenient, eco-friendly hydration accessible to environmentally-conscious consumers.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Brighton, Colorado
Founded
1979
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Simplify's Take
What believers are saying
- El Paso approved a new Fox Plaza station in January 2026, replacing an older unit.
- Brentwood said Watermill roughly tripled EBITDA through new stations and ice prototypes.
- Consumers seeking cheaper, reusable-bottle refills support continued demand in Sunbelt suburbs.
What critics are saying
- Yucca Valley rejected a Watermill station in July 2026, signaling zoning resistance.
- BBB complaints and Yelp reports cite double charges and billing disputes, damaging trust.
- Local permit fights can stall expansion; a sustained approval slowdown caps unit growth.
What makes Watermill Express unique
- Watermill Express runs unattended drive-up water and ice stations, reducing labor costs.
- Brentwood’s 2025 $410 million continuation fund backs Watermill’s franchise and prototype expansion.
- Its 24/7 computerized monitoring and state-certified testing create a defensible quality narrative.
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Benefits
- Health Insurance
- Health Savings Account/Flexible Spending Account
- Life Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Paid Vacation
- Paid Holidays
- 401(k) Company Match
- Performance Bonus