Warehouse Site Lead

THE ROLE & THE TEAM

As Site Lead (all genders), you will take overall operational and strategic accountability for our major logistics hub in Magnice (Wrocław region), Poland. Acting as the executive link between local site operations, our third-party logistics (3PL) partner, and Zalando headquarters, you will govern contractual relationships, steer key performance metrics, and champion continuous improvement to ensure seamless delivery across Europe.

Find out more about our Logistics team:https://jobs.zalando.com/en/what-we-do/logistics

This position is available ASAP.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Lead local site operations end-to-end, steering our 3PL provider to consistently meet service level agreements (SLAs), operational key performance indicators (KPIs), capacities, and Zalando social standards.
• Govern partner and contract management, overseeing end-to-end operational agreements, budgeting, invoicing, and subcontracts for local automation assets.
• Serve as the strategic liaison between central functions and local operations to align forecasting, track metrics, and optimize site logistics costs.
• Drive continuous operational improvement initiatives and projects across the site and the wider Zalando fulfilment network to elevate customer proposition and site efficiency.
• Represent site interests and steer stakeholders while fostering an inclusive culture aligned with Zalando standards and values.

WE’D LOVE TO MEET YOU IF

• You bring demonstrated leadership experience within a large-scale fulfilment center, contract logistics, or automated operational environment.
• You show a proven track record of managing complex 3PL contracts, negotiating SLAs, and controlling operational budgets.
• You possess strong data-driven decision-making capabilities and experience leading continuous improvement initiatives.
• You demonstrate exceptional interpersonal and stakeholder management skills to align central functions and external partners toward shared goals.
• You offer full professional fluency in both Polish (mandatory) and English.
  

OUR OFFER

Career Development

• We offer peer-to-peer performance reviews twice a year
• Learn and develop through our extensive Zalando training platform
• Join regular all-hands, team meetings, Q&A-sessions, and periodical anonymous employee surveys to ask your questions and provide your feedback
• Support from an international team of experts; mentoring and professional development opportunities

Wellbeing

• 2 days paid leave per year for volunteering
• Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources
• Diverse sports and health offerings - like Multisport or prepaid sport/lunch card

Financial

• Access to the employee shares program
• 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion