Tech Operations Engineer
About the job
- Strong problem-solving skills.
- Strong troubleshooting skills.
- A customer-focused and results-oriented approach.
- A university degree in Information Technology or Computer Science.
- Two to five or more years of support experience.
- Solid database and SQL skills.
- Experience with Microsoft Azure.
- Understanding of server management.
- Troubleshoot and resolve escalated issues, including determining root causes and suggesting improvements.
- Create bug-fix and enhancement tickets for Agile development teams and assist with quality assurance as required.
- Manage ticket escalations to third-party providers.
- Complete special projects as requested.
- Assist in providing customers with a safe, stable, and reliable online experience.
About the company
Autotrader.ca provides a suite of digital tools for used-car dealers to grow online sales. The platform is subscription-based and combines marketplace listings, web solutions, inventory management, traffic analytics, and conversion tools; dealers upload inventory, publish listings, review analytics, and convert traffic into leads. Premium listings on autoTRADER.ca offer extra exposure, while the tools are designed to be simple to use and easy to measure. The goal is to help dealers attract more customers, manage inventory more efficiently, and increase sales in a competitive digital automotive market.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
$2.3B
Headquarters
Toronto, Canada
Founded
1975
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Simplify's Take
What believers are saying
- AutoCanada signed a national partnership on March 31, 2026.
- AutoTrader reported stronger inquiry quality and engagement during its 2026 platform tests.
- Greenhouse listed 28 openings on September 2, 2026, signaling active expansion.
What critics are saying
- Q2 2026 used-vehicle sales fell 2.5%, pressuring dealer budgets.
- Google AI Overviews and zero-click shopping weaken marketplace traffic by 2027.
- Kijiji, Facebook Marketplace, and OEM sites compress AutoTrader's pricing power.
What makes Autotrader.ca unique
- AutoTrader.ca remains Canada’s largest automotive marketplace as of March 2026.
- Its March 2026 AI platform bundles DemandAI with dealer tools and simpler packages.
- Its price index and editorial data give dealers proprietary market intelligence.
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Benefits
- Employee and Family Assistance Program
- Gym Membership
- Wellness Program
- Conference Attendance Budget
- Professional Development Budget
- 401(k) Company Match
- Performance Bonus