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Autotrader.ca

Digital solutions for used-car dealers

Tech Operations Engineer

IT OperationsConfirmed live in the last 24 hours
Full-timeEtobicoke, ON, Canada

About the Job

Requirements

  • Strong problem-solving skills.
  • Strong troubleshooting skills.
  • A customer-focused and results-oriented approach.
  • A university degree in Information Technology or Computer Science.
  • Two to five or more years of support experience.
  • Solid database and SQL skills.
  • Experience with Microsoft Azure.
  • Understanding of server management.

Responsibilities

  • Troubleshoot and resolve escalated issues, including determining root causes and suggesting improvements.
  • Create bug-fix and enhancement tickets for Agile development teams and assist with quality assurance as required.
  • Manage ticket escalations to third-party providers.
  • Complete special projects as requested.
  • Assist in providing customers with a safe, stable, and reliable online experience.

About the Company

Autotrader.ca

Digital solutions for used-car dealers

Autotrader.ca provides a set of digital tools for used-car dealers to grow online sales, including marketplace listings, web solutions, inventory management, web analytics, and conversion tools, all accessible via a subscription with optional premium listings on autoTRADER.ca for extra exposure. Dealers subscribe, upload inventory, publish listings, monitor visitor data, and use conversion features within a single platform to turn traffic into leads and sales. The platform differentiates itself with an integrated end-to-end suite of dealer tools plus strong marketplace exposure and practical support, all designed to keep tools simple and measurable. The goal is to help dealers attract more customers, manage inventory more efficiently, and increase sales in a competitive digital automotive market.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$2.3B
Headquarters
Toronto, Canada
Founded
1975

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